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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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stanley P.
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Flowers dead already
October 21, 2016

Flowers dead already

Date of experience: October 21, 2016
Stacy C.
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Very nice
October 21, 2016

Very nice. Didn't match the picture exactly, but similar.

Date of experience: October 21, 2016
Louise c.
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I am a returning customer because last year the flowers were outstanding!

Date of experience: October 21, 2016
Shawni U.
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Aunt Betty was very happy with the lovely flowers she received from fromyouflowers for her 89th birthday! She said they were beautiful and made her day wonderful.

Date of experience: October 21, 2016
Minnesota
1 review
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Horrible
October 21, 2016

So disappointed. Sent flowers to my cousins funeral to get there and see they looked cheap and NOTHING like this picture.

Date of experience: October 21, 2016
Austin F.
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When I called the help line, it took a long time to get response. The first time, after a long wait - more than 10 minutes, the line was cut off for unknown reason, so I had to call the 2nd time. The service person was pretty nice though.

Date of experience: October 20, 2016
Mary M.
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These were a gift
October 21, 2016

These were a gift. I am told the flowers were very nice and just as pictured on the web site.
But I asked that the delivery person to call to make sure someone was home to receive delivery and that does NOT appear to have happened. Fortunately the flowers were left with a neighbor and not left in the heat on the front porch. This person rarely enters the house from the front door. So she would have missed them if left there.

Date of experience: October 20, 2016
John s.
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Very easy to do
October 21, 2016

Very easy to do. Quality products.

Date of experience: October 20, 2016
Marisol Y.
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Fast and easy
October 21, 2016

Fast and easy

Date of experience: October 20, 2016
Richard S.
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Shipping
October 21, 2016

Shipping - Ouch. I was surprised at how small the arrangement was. I do understand I didn't buy a substantial arrangement, probably will consider local solution in the future

Date of experience: October 20, 2016
Harlan H.
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Great experience
October 21, 2016

Great experience. Only blemish was I asked for the floral arrangement to be in a basket but it arrived in a vase. Otherwise, I was very satisfied and the arrangement was beautiful!

Date of experience: October 20, 2016
L Y.
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Excellent
October 21, 2016

Excellent. Quick and easy!

Date of experience: October 20, 2016
Horacio d.
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Very good indeed
October 21, 2016

Very good indeed

Date of experience: October 20, 2016
Karla Q.
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It was very easy to shop and very convenient :)
October 21, 2016

It was very easy to shop and very convenient :)

Date of experience: October 20, 2016
David H.
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Quick and easy
October 21, 2016

Quick and easy. Hated that the service fee was hidden and not shown in the beginning. May not recommend to others because I don't like hidden fees that are only shown right before I click "confirm"

Date of experience: October 20, 2016
Virginia W.
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Great
October 21, 2016

Great. It was easy to order and much from which to choose. Flowers were delivered within the allotted time and looked like the picture. The person receiving them was very pleased.

Date of experience: October 20, 2016
Veronica b.
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Prices are great until you get to the end and there's $20 extra in fees and handling.
The flowers were pretty but they looked nothing like the photo of the bouquet that I paid for

Date of experience: October 20, 2016
Jack H.
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The product I ordered was a second tier size and turned out to be extremely small compared to other flower companies.
It's the first time I tried you and will not again.
I think I ordered the middle size and got the small size instead.
Not happy at all.
Jack McHugh

Date of experience: October 20, 2016
Elizabeth M.
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Quick and easy, competitive pricing
October 20, 2016

Quick and easy, competitive pricing. I chose same day delivery. If all goes as planned I will definitely be purchasing again.

Date of experience: October 20, 2016
anne l.
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Flowers always arrive fresh and on time!
October 20, 2016

Flowers always arrive fresh and on time!

Date of experience: October 20, 2016