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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Tonia F.
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Everything was great except for delivery
October 21, 2016

Everything was great except for delivery. I wanted same day delivery and paid the additional fee for same day delivery but it was delivered the next day.

Date of experience: October 21, 2016
Nikki e.
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Handling fee was high
October 21, 2016

Handling fee was high

Date of experience: October 21, 2016
Gail Y.
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My daughter's flowers were delivered same day for her anniversary and she said that they were lovely.

Date of experience: October 21, 2016
Cedric H.
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N/C
October 21, 2016

N/C

Date of experience: October 21, 2016
Chris S.
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Beautiful flowers & great service!
October 21, 2016

Beautiful flowers & great service!

Date of experience: October 21, 2016
Kathleen Z.
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There was nowhere to leave a note to the florist for instructions or to provide other relevant info

Date of experience: October 21, 2016
Lisa E.
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Quick and easy checkout!
October 21, 2016

Quick and easy checkout!

Date of experience: October 21, 2016
kelli G.
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My recipient loved the flowers
October 21, 2016

My recipient loved the flowers. She said they were big and bright.

Date of experience: October 21, 2016
Lynn V.
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Excellent experience
October 21, 2016

Excellent experience. Thank you!

Date of experience: October 21, 2016
Taneka B.
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Thanks for the quick delivery same day service
October 21, 2016

Thanks for the quick delivery same day service

Date of experience: October 21, 2016
michelle f.
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I have always had reliable service delivery and quality product. I just wish the $14.99 ship/process fee was not so high. I would use it more often if so.

Date of experience: October 21, 2016
Savita N.
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It was very quick, simple and easy to place my order.

Date of experience: October 21, 2016
Sandra K.
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Easy website ordering
October 21, 2016

Easy website ordering

Date of experience: October 21, 2016
Tamika W.
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I live in Atlanta Georgia and I sent flowers to my cousin in Albany Georgia. I wanted them to be delivered on yesterday but I placed the order to late so they were delivered today. My cousin called me in tears telling my how beautiful they were and how shocked she was. Just hearing her cry over the phone about the flowers meant the world to me. With that being said...you all have a customer for life!

Date of experience: October 21, 2016
Poor S.
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I placed an order to surprise and thank a friend
October 21, 2016

I placed an order to surprise and thank a friend. I ordered the flowers to be delivered the next day. I paid an additional fee for the bouquet to arrive in the morning. My friend did not receive her bouquet before she left work. I called customer service that advised that the bouquet was on its way. It would be delivered shortly. What time is shortly? Apparently no one knows. Meanwhile, the surprise that was planned was ruined because I had to call my friend and ask her to go back to work to pick up her flowers (otherwise they would have been left on her desk over the weekend). I paid $15 for handling - delivery, but my friend had to be inconvenienced and had to pick up her own flowers! I will never use this company again!

Date of experience: October 21, 2016
Nickki W.
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N/a
October 21, 2016

N/a

Date of experience: October 21, 2016
Willette R.
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Good job, thanks!
October 21, 2016

Good job, thanks!

Date of experience: October 21, 2016
Karin N.
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Thanks
October 21, 2016

Thanks

Date of experience: October 21, 2016
Linda H.
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Since this is my first experience, I don't know how true to the photo the actual product will be. Hoping it will be just as cute as the photo.
They delivered, as promised! She absolutely loved it! She sent me a photo of her flowers and I must say I was a little disappointed that some of the flowers were wilted looking. Since they were not for me and she was very pleased, I have no complaints. I will use this florist again!

Date of experience: October 21, 2016
Connie L.
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Flowers were left on the steps of the screened in porch before 9 am - my Mom only saw them as she was driving away with a friend. Delivery person should have come on the porch to front door. But that said she loved them and the surprise.

Date of experience: October 21, 2016