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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Lisa C.
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It was good, I just think the hidden fees are extremely high and should be upfront and not added at the end as a surprise.
I was extremely disappointed, first of all, I was notified late evening that my SAME DAY order, that says "if placed before 2pm will be delivered" was NOT going to be delivered, and the EXTRA money you pay will be refunded in 1-3 days. Then the NEXT day when my flowers for my 5 year old daughter's graduation did finally come, they looked absolutely NOTHING and when I say NOTHING I mean nothing like what I ordered. I will never order from this company again and I would never suggest anyone do so, if they have any intention of their loved one receiving what they pay for.

Date of experience: June 16, 2020
Pamela A.
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Daisies pictured have yellow centers
June 17, 2020

Daisies pictured have yellow centers. Daisies that were delivered have green center; not what I expected or wanted.

Date of experience: June 16, 2020
Mary q.
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Recipient loved the bouquet
June 17, 2020

Recipient loved the bouquet

Date of experience: June 16, 2020
DONALD J.
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Company is the best
June 17, 2020

Company is the best

Date of experience: June 16, 2020
Eileen N.
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The Birthday Girl loved the balloons...
June 17, 2020

The Birthday Girl loved the balloons...was a great surprise for her!

Date of experience: June 16, 2020
Brandon W.
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Okay
June 17, 2020

Okay.

Date of experience: June 16, 2020
Kim R.
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Thank you for the speedy delivery
June 17, 2020

Thank you for the speedy delivery.

Date of experience: June 16, 2020
becca G.
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I was surprised at the final total
June 16, 2020

I was surprised at the final total. I feel the " handling fee" should be disclosed when making selection. I feel it as a betrayal. Had i been made aware of it at first I would have not been so upset.

Date of experience: June 16, 2020
Mary M.
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Very easy to do and many choices with reasonable prices.

Date of experience: June 16, 2020
Tom S.
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Custom vase came out perfect and flowers are starting to bloom wife loved it

Date of experience: June 16, 2020
Cristina S.
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Quick and easy and the best deals and beautiful flowers I ever seen..

Date of experience: June 16, 2020
susan w.
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I Had To Reorder My Daughters Graduation Flowers The 1st Ones Came Wilted And Hot And He Cookes Melted The 1 And Only Ice Pack Was Hot...

The Reorder The Flowers Arrived On Time And Great... The Cookies Were Delayed By 1 Day And Melted Worse Then The 1st So Much For Having Labels On Side.

Date of experience: June 16, 2020
Austin Z.
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Rank
June 16, 2020

Rank

Date of experience: June 16, 2020
Jacinda H.
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Nice and easy shopping
June 16, 2020

Nice and easy shopping. Reasonable prices.

Date of experience: June 16, 2020
Merry M.
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The service handling fee was a surprise add on

Date of experience: June 16, 2020
Tamara G.
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Great service, prompt delivery!
June 16, 2020

Great service, prompt delivery!

Date of experience: June 16, 2020
Ginny S.
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Very smooth and easy so far...
June 16, 2020

Very smooth and easy so far... lets see if it gets there and how lovely it is:)
Update... beautiful everything was fast and perfect

Date of experience: June 16, 2020
Jersey G.
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Very easy and lovely products
June 16, 2020

Very easy and lovely products. Delivery always as promised.

Date of experience: June 16, 2020
CONNIE S.
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Love the e-mail discounts
June 16, 2020

Love the e-mail discounts. The flowers exceeded my expectations.

Date of experience: June 16, 2020
jessica I.
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Shipping and handling is far too pricy and I ordered what was called a succulant garden which was to come in a bowl. The product was a large leafy plant that came in a basket upon arrival. Not happy that my friend didn't get what I purchased.

Date of experience: June 16, 2020