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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Ruth A.
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Easy, great site
October 27, 2016

Easy, great site

Date of experience: October 26, 2016
kim w.
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Thank you for your service...
October 27, 2016

Thank you for your service... I sent flowers to my daughter and am very pleased with the selection and the speed of delivery. Being able to have flowers delivered on a Sunday was an added bonus!

Date of experience: October 26, 2016
Joanne T.
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Very fast
October 27, 2016

Very fast. Delivery charges are too high

Date of experience: October 26, 2016
theresa m.
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They were in town at 7am but delivered at 7pm and left out side didn't call or knock I happened to see online that they were delivered and called my mom

Date of experience: October 26, 2016
Sherry C.
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I was very satisfied with my order and the delivery.

Date of experience: October 26, 2016
Kate N.
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October 27, 2016

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Date of experience: October 26, 2016
Pat G.
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My office ordered flowers for a colleague who had surgery and was expected to stay overnight. Luckily, she was released early that day. The flower delivery person called to say she was no longer there, and if we had another local address he would be happy to deliver them. When we told him the recipient was further away, he arranged to bring the flowers back to his store and have the order resent through another store. This is service above and beyond and I will definitely do business with fromyouflowers.com again!

Date of experience: October 26, 2016
scott d.
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Initially the order was sent without orchids
October 27, 2016

Initially the order was sent without orchids. This was flagged with your team and they did an excellent job of resolving the issue. I would certainly use your service in the future. Brilliant customer care.

Date of experience: October 26, 2016
First T.
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Quick & easy
October 27, 2016

Quick & easy. Thanks!

Small harmless surprise - the box of ten chocolates were Polish Orange Chocolate Jellies. Unexpected

The price was higher then I'd prefer, but it made sense for a same day delivery of a stunning & beautiful arrangement.

Date of experience: October 26, 2016
Sherry F.
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I sent this beautiful orchid as a get well gift for a friend. Apparently she received a different but equally (if not more) beautiful orchid that she is very happy with. I would order from here again.

Date of experience: October 26, 2016
Lysa V.
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So far so good but I will let you know as soon as the flowers have arrived if it is what I wanted and how quickly it gets there, well my daughter received her beautiful flowers and it was an amazingly quick response from when I ordered until they were at her front door can't believe what an amazing service this was I will definitely be using it again and again

Date of experience: October 26, 2016
Michael C.
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I loved it!
October 26, 2016

I loved it! Simple and easy!

Date of experience: October 26, 2016
jocelyn T.
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Was not expecting such a HIGH service/handling fee and sales tax...added almost $20 to my order! Crazy! I didn't need the flowers sent immediately so I picked tomorrow to save $2.99 but wow, very high! Hope the recipient loves them!

Date of experience: October 26, 2016
Angela C.
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The downside was having to go back and forth so much to complete order
also not the prettiest arrangement I've seen, sister n law was happy so that is what's important.

Date of experience: October 26, 2016
Donna D.
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Hopefully flowers are nice...
October 26, 2016

Hopefully flowers are nice...the flowers received did not look the flowers I ordered off of the website.the bouquet looks to be about 1/2 the size of what the website shows.still pretty.but nothing like the one on display

Date of experience: October 26, 2016
Darrell M.
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Was nice but I would change the Vogue magazine offer to check box if you want the sub otherwise you might get angry customers who did not notice it and greet charged

Date of experience: October 26, 2016
Mildred I.
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I'm very pleased with the variety of flowers you offer and the ease of ordering.

Date of experience: October 26, 2016
steven h.
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Quick and easy
October 26, 2016

Quick and easy. Fast delevery

Date of experience: October 26, 2016
natalie t.
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So far so good, we'll see after the plant is delivered.

Date of experience: October 26, 2016
Craig H.
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Everything was great
October 26, 2016

Everything was great. Thank you!

Date of experience: October 26, 2016