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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Denise L.
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Very unsatisified!
October 26, 2016

Very unsatisified! Gift basket presented very sloppy and photo showing what would be received 100% inaccurate. Customer satisfaction team did credit back 50% cost. Unfortunately it still ended up being an unsatisfactory experience since this was a Birthday gift & product received recipient did not like.

Date of experience: October 26, 2016
sofia T.
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Ll
October 26, 2016

Ll

Date of experience: October 26, 2016
Eric J.
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Very satisfied!
October 26, 2016

Very satisfied! You have gained a new customer.

Date of experience: October 26, 2016
Keri F.
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Easy process
October 26, 2016

Easy process. Absolutely beautiful flowers. Will use this shop for all of my orders

Date of experience: October 26, 2016
Brian W.
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Good selection, competitive prices
October 26, 2016

Good selection, competitive prices

Date of experience: October 26, 2016
Marie I.
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Overall, it was a good experience
October 26, 2016

Overall, it was a good experience.

Date of experience: October 26, 2016
TSparks I.
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Love the flowers
October 26, 2016

Love the flowers. You see the prices and you think you're getting a fabulous deal until the shipping is tacked on...$15 shipping seems crazy.

Date of experience: October 26, 2016
Cassandra I.
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It was easy and timely
October 26, 2016

It was easy and timely

Date of experience: October 26, 2016
Jason R.
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Exceptional quality for the price
October 26, 2016

Exceptional quality for the price

Date of experience: October 26, 2016
Kyle D.
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It would be nice to have a lower handling fee
October 26, 2016

It would be nice to have a lower handling fee.

Date of experience: October 26, 2016
Martha S.
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I wish the additional charges had been made clear before checkout Good service though.

Date of experience: October 26, 2016
Jackie S.
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Delivery just as expected
October 26, 2016

Delivery just as expected. Very satisfied with the beautiful plant.

Date of experience: October 26, 2016
April E.
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The website was easy, the flowers arrived earlier than expected so that was great. The product was mediocre based on the price paid. Over $50 spent should include a bigger arrangement looking more like the picture. Otherwise a good experience.

Date of experience: October 26, 2016
Madison G.
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Very pleased with my experience
October 26, 2016

Very pleased with my experience

Date of experience: October 26, 2016
Dagmar H.
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Website was very easy to navigate
October 26, 2016

Website was very easy to navigate. A little overpriced after adding delivery fee.

Date of experience: October 26, 2016
Julie C.
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Great product and delivery time
October 26, 2016

Great product and delivery time. Thank you.

Date of experience: October 26, 2016
Michele K.
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Great flowers at a good price!
October 26, 2016

Great flowers at a good price!

Date of experience: October 26, 2016
Susan B.
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Thank you always delighted with what you send
October 26, 2016

Thank you always delighted with what you send. Lovely flowers from two different Florists. Very happy by far best online florist service. Excellent quality

Date of experience: October 26, 2016
Anna R.
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It was great
October 26, 2016

It was great. I alos dont have time for these surveys.

Date of experience: October 26, 2016
Donny S.
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Very timely delivery
October 26, 2016

Very timely delivery.

Date of experience: October 26, 2016