On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
They called me immediately to tell me they could not deliver on Sunday. Staff was helpful.
The product was delivered in a timely fashion; however, when the recipient thanked me, she sent a picture of the arrangement. It did not look like the photo of what I ordered. It was messy, not mounded, and had substitutions that were not as desirable as the original. I contacted customer service and they sent an identical arrangement. This one was also delivered right away and the recipient stated that this one was much better looking, was larger and as expected.
FIRST ORDER
I cancelled my initial order because of the $14.99 delivery fee which is almost half of the price of my order. Customer service was quick to respond to my request and they refunded my money in full, as requested.
SECOND ORDER
I still have an item left in my cart and after sometime has lapsed, the shop sent me a "free delivery fee of $14.99 if you come back and order this now" promo email. Because of the promotion, I bought the item. Overall, am satisfied with the quick service turnover. The shop was able to fulfill my second order within the same day for just an additional $2.99 and this time, due to the promotion, free of delivery charge. Thank you!
Great experience, very easy to navigate
Just saw a picture on a message so can't judge quality but the receiver was very pleased.
Very easy to order exactly what I wanted
Very poor spelling on the message and incorrect spelling of the names. Very embarrassing. Need spell check before sending out the card
Flowers are for Marine and wife just reuniting after 6 months. I'm sure they will be special as previous orders were. Thank you.
Great! Absolutely wonderful! The flowers and vase are beautiful!
...
Very good thank you
They were s birthday gift flowers looked good via phonto from receiver
Wonderful and quick.thank you
I give them a negative star! It was important that the flowers be delivered today and they weren't. The "customer service" line kept me on hold 20 mins. Then said they couldn't reach the local florist which is just not believable. Would NOT give me the name of the local florist so I couldn't reach out. It's too late to get someone else to deliver now. THEY SUCK!
Great website!
I sent these flowers to my daughter in college, she said the flowers were very pretty and that the delivery driver was so polite!
Easy online...thanks for free delivery!
Awesome loved flowers.but not what i expected on vase.
For some reason, I kept having to start over again, when I was checking out as a "guest"! That happened 3 x's!
*concidering the difficulty I had placing my order, I m absolutely pleased with the flowers that arrived on the date that I requested. Thank you so very much for the excellent service and I will definitely order again in the near future.
Sincerely,
Andrea Moe
Love how quick and easy!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members