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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kristin G.
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N/a
November 9, 2016

N/a

Date of experience: November 9, 2016
Ashley R.
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FYF is amazing!
November 9, 2016

FYF is amazing! Super affordable. Great quality and helpful overall. A+ customer service!

Date of experience: November 9, 2016
Jolynn J.
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I ordered a wildflower bouquet and it was gorgeous. Arrived on time and the recipient loved it. Very helpful delivery person as well. I thought they offered lots of same day delivery choices too, though be aware there is an extra fee for that. But the prices are competitive with other online floral deliveries and the product was great. Would order again.

Date of experience: November 9, 2016
Nancy M.
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Good explanation of product
November 9, 2016

Good explanation of product. Easy to use site. Reasonable prices. Flowers were beautiful!

Date of experience: November 9, 2016
Valarie Y.
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My mother and father were so very pleased with their flower delivery and the condition of the flowers that are proudly displayed at their home.

Date of experience: November 9, 2016
Russell O.
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Was very satisfied with the selections
November 9, 2016

Was very satisfied with the selections.

Date of experience: November 8, 2016
Maggie i.
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Not delivered same day as promised and not notified of the delivery problem. Delivered later in the day next day not first thing. So much for surprising my friend to cheer her up after our friend passed away. Should get a full refund not just the same day delivery fee refund. They were pretty but not outstanding for the money paid

Date of experience: November 8, 2016
Missie L.
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Kids love the gift
November 9, 2016

Kids love the gift

Date of experience: November 8, 2016
Dawn B.
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Thanks!
November 9, 2016

Thanks! Great prices and same day delivery!

Date of experience: November 8, 2016
Sasha T.
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Flowers are expensive:-(
November 9, 2016

Flowers are expensive:-(

Date of experience: November 8, 2016
Michiel B.
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Used you guys a couple of years ago
November 9, 2016

Used you guys a couple of years ago. I rarely send flowers. Found your email marketing a bit aggressive though.

Date of experience: November 8, 2016
Veray O.
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It was hard to find a place that would deliver the next day and fromyouflowers came through for me. Thanks!

Date of experience: November 8, 2016
Felicia O.
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Everything went fine
November 9, 2016

Everything went fine

Date of experience: November 8, 2016
sandra b.
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Delivery seems awfully pricey
November 9, 2016

Delivery seems awfully pricey.

Date of experience: November 8, 2016
Kim H.
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Very user friendly
November 9, 2016

Very user friendly. Would have liked to seen exactly how it will look and card when delivered but overall very satisfied. Thank you!

Date of experience: November 8, 2016
Sean H.
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Site was very easy to use, and the deals were great. The product that was delivered did not look like what I ordered but my wife did love them, although she didnt know what was ordered. I talked to you about the order and the issue was resolved promptly, and the customer service was excellent. I couldn't be happier! I will definitely be using this company in the future

Date of experience: November 8, 2016
Maxwell B.
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Great easy to move around your site
November 9, 2016

Great easy to move around your site. I did forget to put on the card sent with the flowers my contact info because we only say hi and bye when I visit KFC where she works. So now I got to wait two weeks before I can get over there and ask her did she like the flowers. However the mystery she must be going through knowing where the flowers came from but not having anyway to say thanks.

Date of experience: November 8, 2016
L F.
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The process was very easy and price was great
November 9, 2016

The process was very easy and price was great. However, the flowers delivered and delivery was my issue. The flowers were delivered right after 5pm and we're wilted. It was very disappointing, but the customer service person that I spoke with wad very nice and worked very hard to rectify the situation.

Date of experience: November 8, 2016
kathleen i.
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So fast and so easy!
November 9, 2016

So fast and so easy!

Date of experience: November 8, 2016
Amie M.
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Online site was easy to use
November 9, 2016

Online site was easy to use. One suggestion is to be able to edit order content after entering cc info. Also the deliver time was very late in the day, would have wanted it before noon.

Date of experience: November 8, 2016