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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Cindy L.
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Only issue I had is that I ended up getting a higher priced item. I thought I had chosen the lesser priced item and after check out I saw that it was the medium priced one. Not sure if it was my issue or if the order automatically defaulted to the medium priced flowers on both orders.

Date of experience: November 15, 2016
Cortney M.
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Very easy and fast!
November 15, 2016

Very easy and fast! I love the arrangements and it was perfect for the little month anniversarys. It delivered quicker than expect! Will definitely be buying from them again!

Date of experience: November 15, 2016
Ben M.
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It was fast delivery
November 15, 2016

It was fast delivery

Date of experience: November 15, 2016
Rich G.
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I wish the final charges were disclosed up front
November 15, 2016

I wish the final charges were disclosed up front.

Date of experience: November 15, 2016
Marilyn M.
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Found a reasonably priced plant, and could have same day delivery.
When plant arrived, it was larger and more beautiful than I thought it would be.

Date of experience: November 15, 2016
Pat B.
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Beautiful flowers
November 15, 2016

Beautiful flowers.
My daughter in law loved the arrangement and selection of flowers.
Thank you!

Date of experience: November 15, 2016
Barbara J.
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Quick and Easy, I am sure it will be beautiful
November 15, 2016

Quick and Easy, I am sure it will be beautiful.

It was, my friend loved it. Everything went smoothly. Prompt delivery. I would use this again.

Date of experience: November 15, 2016
Fatima S.
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All good
November 15, 2016

All good. Fast delivery

Date of experience: November 15, 2016
Trina N.
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Great pics, easy to use site!
November 15, 2016

Great pics, easy to use site!

Date of experience: November 15, 2016
H S.
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I feel the handling charge is too high
November 15, 2016

I feel the handling charge is too high. Also, I signed up for the 20% discount and it wasn't applied to my order already in the making. You would have to start over again to get the discount. Additionally, these flowers were delivered to my mother in Florida for her 84th birthday. They were not received in good condition. One of the roses completely fell apart and others showed signs of excess heat exposure/wilting. I assumed they would have been in plastic water tips since it was not shipped in the vase. Obviously they were not. Not a happy camper and probably will not use this site again.

Date of experience: November 15, 2016
Max H.
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Awesome!
November 15, 2016

Awesome!

Date of experience: November 15, 2016
david m.
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Was a easy process, thank you
November 15, 2016

Was a easy process, thank you

Date of experience: November 15, 2016
Loree L.
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The delivery added my name, the orderer, as the reciepient. This caused confusion at the office but was quickly resolved. The delivery person was not so accommodating and I was told was quite rude to my office staff.

Date of experience: November 15, 2016
Saeid D.
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Good prices compared to others
November 15, 2016

Good prices compared to others.

Date of experience: November 15, 2016
Kate S.
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I particularly ordered this because it was named blue skies with a beautiful blue vase and blue flowers. It was a sympathy gift for a funeral to honor a pilot. The arrangement that was delivered was in a purple vase that did not resemble the product I ordered. The flowers where beautiful but was just a random arrangement.

Date of experience: November 15, 2016
yolanda R.
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Great service
November 15, 2016

Great service

Date of experience: November 15, 2016
Sean R.
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Great product/service
November 15, 2016

Great product/service

Date of experience: November 15, 2016
New York
1 review
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I ordered expedited flowers at 6 am 11/15/16. I received an email from the company before noon, notifying me that my order would not be arrive to my mother at the time that I was told ( the extra expedited shipping fee that i paid).

Around 3:30 pm I called to check on the status of the order as I wanted to surprise my mom with birthday flowers before the day was over or before she was unavailable to receive them. The woman that I spoke to was super rude and continued to try and argue with me after I told her I wanted a full refund, because they are unable to get the flowers to my mom until the next day 11/17/16. She gave me what I believe was a fake name ( Tiffany) and made me wait over 20 minutes to speak with a "Supervisor". Whom I believe was another call person pretending to be her boss.

The whole experience was horrible and I would never again spend my money here or recommend this place to anyone.

Lets see if I actually receive my refund.

Date of experience: November 15, 2016
Tim C.
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...
November 15, 2016

Date of experience: November 15, 2016
Iain F.
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Easy to use, just feel like the cost exceeded the advertisement.

Date of experience: November 15, 2016