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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The site was very easy to navigate and the pricing was very competitive. Hope my recipient loves it.
The recipient sent me a photo of the Fruit basket that I ordered form you. The ribbon and bow on the basket really looks ratty. Not at all professional. Not happy with the appearance of the product.
It is a long story but I had placed an order for 2 bouquets of sympathy flowers to be sent to my two older siblings who live in another state. First, I never did get an order confirmation email receipt (via email or by any other method) so that I would be able to track it and make sure that the flowers were delivered. One sibling got her flowers, the other did not. I called this company and I was on hold for probably 15 minutes before anyone answered, then I was on hold for another 15 minutes while they called the local florist that they used, to find out what happened. The customer service person said that both both flower deliveries were made and that they were signed for. I wanted to know what local florist they went through and they refused to tell me. They kept saying they were "sorry" but they offered no solution or alternative to my issue to resolve it. None whatsoever. I'm sorry too, that I didn't read any online reviews before laid my money down; we just wanted to save money, but we didn't. My only recourse was to have the transaction disputed, which I've done, because I refuse to pay for what was not delivered, and I will NEVER use this online flower delivery service again, nor would I recommend it to others. If I could give it NO stars, I would.
Overall I give it four stars. One thing that would be nice is that after the delivery you get a call or a text so you know the flowers have arrived to its destination, because I was anxious and worried all day if the flowers were going to arrive on time, and I wouldn't have had to check my email every hour.
Used your service before and I'm very happy. You make it easy to surprise my wife all the way from sweden!
What I ordered & what was delivered was very different. I called Customer Service & they gave me options & I really appreciated that. They took care of my issues & I will continue to order from you. Thanks...
Easy and direct. Glad people sell plants not just flowers
So easy to order and such a beautiful selection!
Your ads said you could get an arrangement as low as $19.99. I found one I liked for $25.99, but nowhere did it say that there was a $14.99 handling charge. I am disappointed and feel deceived that my order totaled $42.98, even with a $7.00 "discount". I did hear from the people who received the flowers and they were happy with the arrangement. Delivery was timely also.
So far, so good. Let's see how things go at the other end.
The flowers were a gift for my daughter. I live in FL and She in upstate NY in a rural community. Since I ordered later than I should have I was worried they would not arrive before she went out to dinner. They arrived in a very timely way and the picture she sent me showed a lovely arrangement.
We were both very pleased.
The overall price was misleading but the flowers were beautiful and arrived much earlier than expected.
Pricing, however, it is very similar to competitors
Everything waa great except that you should let your customers know about the shipping and handle prices before getting to the checkout.
Sent to a friend in Florida for her birthday...she said they're beautiful so I hope she isn't lying!
UPS did not deliver until 7pm at night. Waiting all day for Birthday flowers
The roses were supposed to be more on the pink side. The ones delivers had a lot of orange in them. It was a pink lemonade assortment I expected pink would be more prominent in the arrangement.
Very happy with the flowers delivered on time will order again from here
All of the stars depend on how the flowers look and whether they arrive today!
Not to many choices for the flower I was looking for. And the shipping and handling price is way to expensive.
Thank you for the free same day shipping! Helps so much.
Just wondering if handling fee could be explained before you get to checkout.
But the flowers were beautiful! My sister loved them. Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members