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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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joseph j.
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The flowers were beautiful Thank You
December 2, 2016

The flowers were beautiful Thank You

Date of experience: December 2, 2016
Juli M.
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Nice, easy & quick online experience--just the way I like it! However, the flowers were delivered a day late because there were having trouble finding a florist in the area that had the right mix of greenery & flowers to complete my order. I did receive a call from their customer service letting me know it would not be delivered that day unless I was willing to do a substitution (and I wasn't). The gal who called was apologetic and friendly. My step-mom did like what she received. However, it didn't quite match the picture of what I ordered.

Date of experience: December 2, 2016
Richard L.
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Easy and great-my mom loves your product
December 2, 2016

Easy and great-my mom loves your product. She is in a nursing home and your product brings a smile to her face every time I order from you for her. Thank you for being there for her.

Date of experience: December 2, 2016
Lynne Z.
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My sister phoned me when she picked up the basket of birthday flowers from her front porch. She told me it was "really pretty" and loved it. That was good enough for me.

Date of experience: December 2, 2016
Laurie B.
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I ordered a holiday arrangement on 11/26 for delivery on 12/1. I needed to change the delivery date to 11/30 and the customer service representative, Nora, was willing and able to make it happen. Thank you, so much, for accommodating my request. I really appreciate it!

Date of experience: December 1, 2016
Deni G.
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...
December 2, 2016

Date of experience: December 1, 2016
Jackie R.
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First time to order flowers, I will use this website again in the future.

Date of experience: December 1, 2016
Alyson K.
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Easy to use and flowers and plants are not overpriced.

Colleague received the plant and loved it. She took a picture and sent it to the team. Beautiful arrangement.

Date of experience: December 1, 2016
Sharon W.
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The flowers are always pleasing to my recipients!
December 2, 2016

The flowers are always pleasing to my recipients!

Date of experience: December 1, 2016
Virginia E.
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The arrangement was so poorly
December 2, 2016

The arrangement was so poorly
Done. It looked nothing like the
Pic. I upgraded to the
Highest one and it looked like an3rd grader made it. NOTHING like the pic on your website. Very disappointing as this was my
Grandmothers 102nd birthday and I wanted something beautiful. Definitely not worth
The $90 I paid.

Date of experience: December 1, 2016
Rachel V.
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My mother was surprised with the flowers
December 2, 2016

My mother was surprised with the flowers. It came with a vase, a bear, Godiva chocolates. They were a dozen roses. She said they were packaged beautifully, in a beautiful box and were gorgeous. The price was great! Very reasonable and high quality!

Date of experience: December 1, 2016
Tanya C.
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Found a great offer and was able to send flowers for my Mom's birthday within my budget! Thank you!

Date of experience: December 1, 2016
Natalia S.
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I received an email a little while back that offered me free handling moving forward or so I thought. I called in and was told I would have to find that exact email again in oder to receive the discount. It is just really frustrating thinking everything should be flawless and getting to check out and having to pay $26 more than what I thought I would.

Date of experience: December 1, 2016
Lisa O.
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Easy and quick!
December 2, 2016

Easy and quick! High delivery & handling fees.

Date of experience: December 1, 2016
Mrs W.
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This was sent to a friend in the time of bereavement. She called and said the plant was beautiful.

Date of experience: December 1, 2016
sharon K.
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Recipient was very pleased with the plant and the entire process was flawless! Recommend this service.

Date of experience: December 1, 2016
Maria N.
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It's hard to order something for someone else and not able to actually see what you are ordering. I was informed that the recipient received the flowers on the same day that I ordered them and that they were beautiful! I would definitely order from them again.

Date of experience: December 1, 2016
Timothy p.
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Nice company
December 2, 2016

Nice company. Friendly customer service.

Date of experience: December 1, 2016
Julie M.
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The order was delivered on the day I expected it to be. Person receiving the flowers was thrilled with the arrangement and said it smelled like a Christmas tree! Thanks for helping cheer her up.

Date of experience: December 1, 2016
howard B.
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Always good service
December 2, 2016

Always good service. They do miss a same day delivery once in awhile but thats hard to do sometimes. Anyone I've sent flowers to has always said how beatiful they are. I'm very happy with the service and will continue using them.

Date of experience: December 1, 2016