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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Michelle E.
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I had ordered a birthday/Christmas arrangement for my friend and she was so delighted when she called to say she had received it. I am very happy with From You Flowers...the website is easy to use, the prices are wonderful, the product is exceptional and customer service is wonderful. I will definitely order again and thank you very much.

Date of experience: December 13, 2016
Judi B.
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Ordered on line..
December 14, 2016

Ordered on line.very easy to do. Pleased with the delivery time.

Date of experience: December 13, 2016
Theresa F.
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I sent an arrangement to a dear friend who just finished cancer treatment. She said the flowers were beautiful and it made her happy.

Date of experience: December 13, 2016
SBW W.
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On time delivery, TY
December 14, 2016

On time delivery, TY

Date of experience: December 13, 2016
Melissa W.
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I have ordered flowers online before, and this time I googled florists. Fromyouflowers.com will now be my go to florist. The prices were very reasonable, they had a sale, lots of beautiful arrangements, low delivery charges, and fast delivery! I realized the next day I had sent them to my sister's maiden name but called customer service and she was super nice and corrected my mistake! She loved the flowers!

Date of experience: December 13, 2016
Valerie R.
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I specifically requested a delivery date of Monday December 12 because it was a birthday gift and I wanted to have it delivered on the recipients actual birthday. The order was not delivered until the following day. I will never use this company again or recommend it to anyone - in fact I'll make sure to let my friends know to NOT use this company! Doubt you'll be posting this comment!

Date of experience: December 13, 2016
Omar M.
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They were nice
December 14, 2016

They were nice

Date of experience: December 13, 2016
Mary B.
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Large selection and what I ordered matched the website

Date of experience: December 13, 2016
Casey S.
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Very easy to order, good prices
December 14, 2016

Very easy to order, good prices

Date of experience: December 13, 2016
Renee G.
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Expensive shipping/handling fee
December 14, 2016

Expensive shipping/handling fee. Should make that apparent up front if possible.

Date of experience: December 13, 2016
Dorothy G.
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I have always had a very pleasant experience when shopping for flowers with WKF. This is the first time I have had them sent out of state but I believe it will be fine.

Date of experience: December 13, 2016
Linda S.
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I will be pleased if it turns out to be similar to what is advertised that I chose. Will see what is delivered to know for sure!

The flowers looked like the picture online and were beautiful! My mom was very happy with them! Thank you!

Date of experience: December 13, 2016
Carole J.
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Nice flower choices
December 14, 2016

Nice flower choices

Date of experience: December 13, 2016
Donna W.
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Great variety
December 14, 2016

Great variety. Want to order more but I'm not able to use online.

Date of experience: December 13, 2016
Craig N.
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Love the same day set up!
December 14, 2016

Love the same day set up!

Date of experience: December 13, 2016
Eve Z.
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Would have like to know about same day cut off time
December 14, 2016

Would have like to know about same day cut off time

Date of experience: December 13, 2016
kathy f.
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Site was very easy to navigate
December 13, 2016

Site was very easy to navigate.

Date of experience: December 13, 2016
Laura R.
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While the order was delayed until the next day, there was no way the customer service personnel could be held responsible for this delay. The arrangement could not be delivered or left outside as this would have lent it to being damaged in some way. I was only concerned that the email stated the arrangement had been delivered, yet it hadn't actually, so that was misleading. A simple update to the email could have explained the actual situation which was no one was there to accept the package, or no one answered the door, etc. The arrangement was received and the comment was that it was beautiful, so the florist provided what I had ordered. It was simply bad timing in a difficult situation as this was a sympathy arrangement due to a death in the family. These things happen and the nature of the situation meant there was no real way of having the recipient be vigilant as their minds are on other things.

Date of experience: December 13, 2016
Barb F.
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Recipients were delighted!
December 13, 2016

Recipients were delighted!

Date of experience: December 13, 2016
Peggy C.
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Easy and fast...
December 13, 2016

Easy and fast...great to deal with.Flowers delivered to Daughter-In-Law Right on her birthday...she lives in Grand Haven, MI and we live in Washington state so I'm grateful for this service! Thanks guys and gals! :). .Peg C. Johnson

Date of experience: December 13, 2016