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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Charlotte L.
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Very pleased
December 20, 2016

Very pleased

Date of experience: December 19, 2016
T M.
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Ordering online was quick and convenient
December 20, 2016

Ordering online was quick and convenient. I however ordered the flowers for same day delivery on a Sunday and due to some complications got the flowers the next day. The flowers that I eventually got were beautiful though they weren't the exact ones I ordered. They upgraded the order.

Date of experience: December 19, 2016
kirby c.
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Great Experience
December 20, 2016

Great Experience. Very good Communication. Easy to navigate website. Competitive Pricing. Thanks.

Date of experience: December 19, 2016
Kory V.
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I was lead to believe that I was paying for a Christmas arrangement of flowers that could be planted in the future. I am really angry that I paid so much to have a mediocre poinsettia derived with no other plants. This is false advertising and bait and switch at its best. I will never use your deceitful service in the future and will tell everyone to stay clear add well.

Date of experience: December 19, 2016
george C.
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My niece sent me a picture of the flowers and they looked beautiful. Was very pleased with the arrangement. Would use this sight again. Thank you.

Date of experience: December 19, 2016
peter w.
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You guys got an issue when a customer, me anyway
December 19, 2016

You guys got an issue when a customer, me anyway,
Goes to shopping cart. I select it the 1st time, nothing appears to happen. I hit "go to shopping cart" again and a double order pops-up. No big deal to cancel 2nd order though. Just a "glich" in the system.
I'm in Europe at the time of my order. Realizing an error I made to recepience's name I tried to email customer service to correct the error. Could not log on to your customer service address. Had to phonecall instead which cost more$$$$. Representative, Peggy, was very polite and professional. Took care of it nicely...FYI.

Date of experience: December 19, 2016
Chomie P.
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I have recommended your service since it is most satisfactory and all my recipients have been satisfied. Thank you. The Christmas trees are a repeat of last year and very happy with those I sent. For two of my friends those are the only Christmas trees they see and enjoy. Thank you so much for their beauty.

Date of experience: December 19, 2016
Jo A.
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Best selection of arrangements that I can find at reasonable prices.

Date of experience: December 19, 2016
Shena D.
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The delivery fee was an unexpected shock in the end
December 19, 2016

The delivery fee was an unexpected shock in the end. Thank you for the same day delivery tho. We hope she likes her flower cake, balloons and bear.

Date of experience: December 19, 2016
Shawn R.
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Easy, and had what I wanted, delivered same day!
December 19, 2016

Easy, and had what I wanted, delivered same day! Great service.

Date of experience: December 19, 2016
Brigitte M.
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Price was high but the recipients liked it
December 19, 2016

Price was high but the recipients liked it.

Date of experience: December 19, 2016
Denise R.
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Very easy
December 19, 2016

Very easy

Date of experience: December 19, 2016
Shary E.
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Site was easy to use, and selection was very nice
December 19, 2016

Site was easy to use, and selection was very nice. Love free delivery, too. I sent a centerpiece to my mother and she called to say it was beautiful and she loved it, so I was happy to make her holiday brighter!

Date of experience: December 19, 2016
Mike r.
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Thank U for the beautiful flowers U delivery time n time again.

Date of experience: December 19, 2016
Sandi R.
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Easy, fast, and my mother says the flowers received on last order were so beautiful.

Date of experience: December 19, 2016
Pat K.
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Nice selection, wide price range, simple ordering process. Ordered the same arrangement for two different people. Both were delivered promptly on the date selected. Haven't seen a photo of the first delivery yet but I am definitely disappointed with the second one. I ordered the deluxe version and paid more for it but the arrangement that was delivered was very skimpy and looked like the standard one. I ordered ahead of time.so they should have had enough flowers to match the arrangement as shown.

Date of experience: December 19, 2016
Stephen C.
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Very easy to order and the delivery and product were great! My friend was very pleased with pointsettia plant delivered to her home. Thanks!

Date of experience: December 19, 2016
Marika H.
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I think it's necessary for you to have a time to deliver by field.

Date of experience: December 19, 2016
Sheila M.
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I specifically picked an arrangement that looked like a Christmas tree since recipient doesn't have a tree this year. The arrangement was nice and Christmas oriented, but not anything like photos on your site. I realize that florist use their discretion and are limited by their stock, but I expect them to come somewhat close the to arrangement I spent time choosing. What is the point of all your photos if you don't get an arrangement that is similar to the photo?

Date of experience: December 19, 2016
D K.
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I placed my order in time for same day delivery and it was not delivered until the next day. The arrangement was very similar to the one pictured, but overall layout was a little different. I would say I liked, not loved the arrangement.

Date of experience: December 19, 2016