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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Gunilla T.
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I am very happy with everything, it was easy to order and it was delivered on the day I had asked for.

Date of experience: December 23, 2016
carol n.
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Thank you very good and they were happy with it
December 23, 2016

Thank you very good and they were happy with it

Date of experience: December 23, 2016
Lmuirhead Y.
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After a small mistake on my part and a swift response to an Email I sent to them the whole exercise was plain sailing, thank you for your very professional help.

Date of experience: December 23, 2016
Ken B.
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So far so good I did not see the "tree" yet, but was told very beautiful!
Thanks
Ken

Date of experience: December 23, 2016
Annette M.
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THANK YOU MY PARENTS LOVED THEIR ARRANGEMENT
December 23, 2016

THANK YOU MY PARENTS LOVED THEIR ARRANGEMENT

Date of experience: December 23, 2016
sarah c.
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No comment
December 23, 2016

No comment

Date of experience: December 23, 2016
Vernez L.
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Paid extra for same day delivery, didn't get order til the next day. Flower order came with a balloon. Did not receive the balloon with it.

Date of experience: December 23, 2016
Christopher U.
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Smooth shopping experience so far!
December 23, 2016

Smooth shopping experience so far!

Flowers were delivered first thing in the morning and my mom was so happy explaining in detail the beauty of her centerpiece! For a first time customer, I am very happy and will use fromyouflowers again!

Happy Holidays!

Date of experience: December 23, 2016
Ebonae A.
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My overall experience was well and the item that I ordered was in great condition. The handling fee was too high and I wasn't informed that it will be handling fee until checkout.

Date of experience: December 23, 2016
Mandy G.
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Great selection, quick and easy to order
December 23, 2016

Great selection, quick and easy to order

Date of experience: December 23, 2016
Charles R.
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Great
December 23, 2016

Great. Hope delivery is as good.

Date of experience: December 23, 2016
Shaun M.
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It's the perfect gift for an aunt who has everything

Date of experience: December 23, 2016
Carolyn C.
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Large & very nice looking choice of arrangements to choose from, but I feel the shipping fee is high.

Date of experience: December 23, 2016
Libby H.
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Great selection
December 23, 2016

Great selection

Date of experience: December 23, 2016
Ralph W.
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Service/handling fee $15 was not acceptable at the last screen before purchase and seems excessive. Hence the rating 3 star. I guess that is to offset most of the 20% discount.

Then I upgraded to the 'premium' roses to be sure she got the best ones but I was disappointed what you call 'premium'. Glad I didn't get the cheaper ones or she may have been hurt.

Date of experience: December 23, 2016
Niki D.
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This was an easy site to navigate and the arrangement that was ordered was delivered on time and beautiful. The prices are very good!

Date of experience: December 23, 2016
Mike B.
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So far so good, lets see if this is done 100% to my satisfaction. This is a poorly worded follow up as you ask if I got my order...I did not. I ordered this for someone else, as is almost always the case. You need to reword this to ask if the order was received by the intended recipient.

Date of experience: December 23, 2016
Denise W.
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So far so good
December 23, 2016

So far so good - I hope the flowers are exactly as the picture shows and that the flowers are fresh and delivered as requested.

***update 12/23 - VERY DISAPPOINTED. Flowers did not look anything like the photo.

Date of experience: December 23, 2016
John L.
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What was delivered was different than the picture of what I ordered. Product was similar and nice; however, I would've chosen differently had I seen the final product prior to ordering.

Date of experience: December 23, 2016
Sheri P.
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Great!
December 23, 2016

Great!

Date of experience: December 23, 2016