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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I'm new at this process. He instructions were fairly clear.
I will know more after the flowers are received if they are as pretty as they are shown I will order again. As far as the web site it is good I'm just not real good at ordering on line. I was very pleased with the arrangement, our daughter sent a picture and they were beautiful. I order flowers and have never been ask if I was satisfied or acknowledge after the sale. I really appreciate how you follow up with the sale. I will be back. A very satisfied customer.
My family enjoyed them.
Good
S/H fee should appear sooner than at checkout. Site increased size of flower arrangement. Otherwise pretty happy. Nice selection. Better than the others. Reasonable prices.
It is a dis-service to your customers not to disclose all the fees up front - on the final page only is the $14.99 "handling fee" shown. Shame on you for not being open and honest up front - you appear to not want to show these costs until the end in case people will go somewhere else. I realize most every company does this, so why don't you be different, your customers would appreciate transparency and not treating us this way!
I like the speedy service They were out of the flowers I ordered so they sent another vase of flowers with another box of chocolates at no charge, my girlfriend was thrilled with it. I am thoroughly pleased and I highly recommend this flower shop!
Initially sent me an email saying the basket would be late but then it was delivered on time. Many thanks for getting that there today. Was sent to some one and they said it was very nice. I will use your service again.
The order was substituted as the like which I can understand, but I would have liked to be notified of the changes before they are sent. I'd rather pay for what I ordered. Out side of that, doing business with you was handled satisfactory. Next time, let me know if there's going to be a change.
Its my second time ordering. My first time was very easy and my sister-in-law loved her bouquet.
Everything was easy to access and very organized.
I have always been pleased, and the 'recipients have always sent me a photo...
I WAS placing this order late, and it IS Christmas...HOWEVER... the bouquet that my sister received yesterday was not worth what I paid. I know it will not necessarily be exactly as pictured on line, but this was meager for $49.00.
Next time I'll order earlier?... But the gap should not be as much as it was this time!
Thanks for hearing me out.
Sincerely,
Kathy
I have never had problems with this website.but what i ordered and what my loved one got were two different things.
So far so good Merry Christmas! It's fun when Santa Claus delivers your beautiful flowers.
Quick, simple, convenient and my Mother loved her bouquet
Pls as I am with product & Service, I feel I've been used when I told I have $15 or $20 dollars discount/credit/bonus, yet my charges still total about $75 or more dollars.
It would be nice if a photo of the arrangement could be emailed to the person ordering it so that you can verify you got what you chose.
One small problem in that the local florist this site contracted my order through wouldn't deliver one mile outside their 14 mile radius so I had to make alternative arrangements to have the delivery made to a friend's job instead of her house. Otherwise it was a satisfactory experience.
No
To make it a 5, show differences between standard, deluxe, premium for all. And send an email confirmation with the number. If I get the promised rebate, I will definitely use you again. Delivery took a little longer than expected on Christmas Eve but arrived before the party started. And everyone said the arrangement and flowers were beautiful - they re-arranged the table so it was the centerpiece! They asked where I ordered from - so based on thatfeedback I would order from you again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members