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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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nettie r.
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I paid more than I needed to
December 30, 2016

I paid more than I needed to.

Date of experience: December 30, 2016
Lynn Q.
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This was a very pleasant shopping experience
December 30, 2016

This was a very pleasant shopping experience. Thank you!

Date of experience: December 30, 2016
Katrina T.
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Made the receiver happy
December 30, 2016

Made the receiver happy

Date of experience: December 30, 2016
Sally E.
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Quick and easy so far we'll see what he thinks
December 30, 2016

Quick and easy so far we'll see what he thinks

Date of experience: December 30, 2016
Amanda B.
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I ordered a Christmas Tree shaped decoration but the recipient said although the flowers were beautiful she did not think they looked like a tree.

Date of experience: December 30, 2016
Sue G.
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The recipient loved the arrangement
December 30, 2016

The recipient loved the arrangement. She was very happy which makes us happy. Thank you!

Date of experience: December 30, 2016
john J.
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Handling and service fee different from delivery fee...and in addition to? You can charge what you need/want...just think it should be declared in the beginning instead of at checkout.

Date of experience: December 30, 2016
Marla L.
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I found the exact arrangement for around $15.00 less using your site. Will definitely use again!

Date of experience: December 29, 2016
Roz G.
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I was not pleased with the order..
December 30, 2016

I was not pleased with the order. There were various lovely flowers in the vase, but there were about 5 un-bloomed lilies that looked like tampons on a branch. It was not attractive at all. There could have been a substitute flower that would have made it more attractive, and I would have liked it more. It was very awkward looking. I did not find the price to be outlandish, but since the flowers were not what I expected I wish I could have paid less.

Date of experience: December 29, 2016
NU X.
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Website makes it difficult to adjust order without the need to re enter all shipping & billing info. It was frustrating to have to start over each time. I saw the product picture from the recipient. The fruit basket was just ok. She was thrilled with it, but I was disappointed for the price I paid. I paid a little extra for next day delivery during business hours, and it was delivered shortly after 5pm. Delivery fee was nearly 1/3 of the basket price. Next time I'll just make a fruit basket and deliver myself, if a local recipient.

Date of experience: December 29, 2016
Eric J.
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This was a holiday present to my mom but she said the pears were so hard she can't hardly eat them. Very disappointed.

Date of experience: December 29, 2016
Anita M.
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The only thing I didn't like is the handling charges.

Date of experience: December 29, 2016
Marsha A.
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Very easy to use
December 30, 2016

Very easy to use

Date of experience: December 29, 2016
Cheryl M.
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My sisters loved our gift!
December 29, 2016

My sisters loved our gift!

Date of experience: December 29, 2016
jacqueline s.
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Everything was delivered just as I ordered it and it was different than just regular flowers. My daughter was very happy with it and it added an extra special touch to her birthday. Thank you.

Date of experience: December 29, 2016
Nicholas U.
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Very happy with delivered product
December 29, 2016

Very happy with delivered product.

Date of experience: December 29, 2016
Cassie D.
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I ordered a summer plant arrangement to be delivered to my daughter and her family in California. They were delighted with it. The basket the plants were delivered in was not the one I had expected, but was still very nice. I would be pleased to order through fromyouflowers.com in the future.

Date of experience: December 29, 2016
Jerome J.
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I don't whose fault it is but I ordered flowers for my gf and was assured they would be delivered right before Christmas and then was told they would be delivered in the 26, 27, 28 but nope it wasn't until the 29th. An apology and an upgrade and 20% back is okay but these flowers needed to be there when I needed them to be. I think next time just state may be able to deliver the flowers when ordered. I even paid for extra shipping.

Date of experience: December 29, 2016
Sue B.
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Very simple and thorough
December 29, 2016

Very simple and thorough.

I was the sender, not the receiver, but my sister received the flowers and she told me and sent me a picture of how absolutely beautiful the flowers were and the container. Thank you so much for sending exactly what I asked you to send.
Sue Davis

Date of experience: December 29, 2016
Ellen K.
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So far so good...
December 29, 2016

So far so good...let's see if the order is delivered tomorrow, the 24th as requested.

Date of experience: December 29, 2016