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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Karen W.
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This was so easy and the options are very nice to choose from! Thanks so much for your service at short notice on Christmas Eve almost! My Mom loved the bouquet and it came in good time!

Merry Christmas,

Karen White

Date of experience: December 31, 2016
Nicole K.
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Quick and easy!
December 31, 2016

Quick and easy!

Date of experience: December 31, 2016
Ryan B.
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I was purchasing a teddy bear for my girlfriend and it is just very over priced(over $50). Also, the $15 service fee is only shown at the very end.

Date of experience: December 31, 2016
Jenna C.
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Thanks for delivering on such short notice!
December 31, 2016

Thanks for delivering on such short notice! Beautiful arrangement. Although a bit pricey after handling charges.

Date of experience: December 31, 2016
Leslie J.
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User friendly website
December 31, 2016

User friendly website. Delivery was prompt. The recioient was not me, but the recipient confirmed dekivery with me. Questionnaire on satisfaction with product makes no sense because I sent the plant as a gift, therefore I do not know how it looks or if it was exactly what I ordered or not.

Date of experience: December 31, 2016
Ms C.
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Online and phone service is exceptional
December 31, 2016

Online and phone service is exceptional.
My order is always correct and well received.

Date of experience: December 31, 2016
Iva C.
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It was great!
December 31, 2016

It was great! Thank you!

Date of experience: December 31, 2016
Linda S.
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It was a gift
December 31, 2016

It was a gift.

Date of experience: December 31, 2016
Joshua K.
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Amazing experience!
December 31, 2016

Amazing experience!

Date of experience: December 31, 2016
Jordan W.
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The bouquet was much smaller than I expected since I got the deluxe version. It looked kind of small, period. Maybe 6 roses and 3 lillie's for $69. That was with a $12 discount. Pretty disappointed.

Also, the florist called the recipient to confirm an address, that I got from Google. Just shows they didn't even put the address into Google before they ruined my surprise. She even told my wife the flowers were from "your loving husband", which was the signature from the "card", which turned out to be just a piece of thick paper and a computer print out...

My wife was flabbergasted at the ignorance of the florist while listening to her read the card to her over the phone... I mean seriously.

Date of experience: December 31, 2016
Melissa L.
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The product received was different than what was shown in the picture. It was very pretty, but small for what I paid.

Date of experience: December 31, 2016
Joan S.
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Outstanding service!
December 31, 2016

Outstanding service! The flowers are HUGE and gorgeous! The florist also included a New Year balloon at no charge. My mother was thrilled with the flowers and I am pleased beyond words. I will definitely order from them again!

Date of experience: December 31, 2016
Brenda P.
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Fast service!
December 31, 2016

Fast service!

Date of experience: December 31, 2016
Payden E.
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Absolutely amazing!
December 31, 2016

Absolutely amazing! Will be using them again!

Date of experience: December 31, 2016
Jenny c.
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Great please deliver before 4:30
December 31, 2016

Great please deliver before 4:30

Date of experience: December 31, 2016
Cheryl M.
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Convenient to use, reasonable prices
December 31, 2016

Convenient to use, reasonable prices. Will definitely use you when need flowers!

Date of experience: December 31, 2016
Sally A.
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I thought it would be around 40 but cost 15 extra for handling... ugh

Date of experience: December 31, 2016
Cora A.
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Nice, but a little to expensive
December 31, 2016

Nice, but a little to expensive.

Date of experience: December 31, 2016
Carol N.
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My friend loved it!
December 31, 2016

My friend loved it! Great selection and price.

Date of experience: December 31, 2016
terri I.
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My delivery was incomplete and a day late
December 31, 2016

My delivery was incomplete and a day late. Had to follow up for completion. Did not intend for the delivery to be from a shop 45 miles from the address, but I didn't pay close attention. Next time I will not use a 3rd party but rather will order direct.

Date of experience: December 31, 2016