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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Becky T.
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I really like the "mobile discount" I received
January 1, 2017

I really like the "mobile discount" I received. Website was easy to navigate and checkout a breeze!

Date of experience: December 31, 2016
William L.
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Everything went well...
January 1, 2017

Everything went well...Nice selection...

Date of experience: December 31, 2016
Debbie A.
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This was the nicest arrangement I have received from your service.

Date of experience: December 31, 2016
Kathy W.
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I have not seen final product ordered since it was sent to a different address and a different recipient as a gift.

Date of experience: December 31, 2016
Kathryn M.
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Do not understand a $15.00 charge
January 1, 2017

Do not understand a $15.00 charge. Half as much as the product.

Date of experience: December 31, 2016
KS G.
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So far so good
January 1, 2017

So far so good. Waiting to see if flowers arrive when expected and in good condition. Arrived on time in perfect condition.

Date of experience: December 31, 2016
Victor K.
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Like the discount and free shipping
January 1, 2017

Like the discount and free shipping.

Date of experience: December 31, 2016
Debra M.
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I ordered one thing that was pictured and the sleigh is not what I got. It was a bowl instead. The sleigh was to be a keepsake for my sister. I did not want flowers in a bowl.

Date of experience: December 31, 2016
Lorraine F.
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Great choices & prices
December 31, 2016

Great choices & prices

Date of experience: December 31, 2016
Donna P.
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Well the experience is good and I am happy with the flowers - but I felt it was unfair to wait until the order was almost complete to add on the shipping and handling fee. That should have been added up front so I'd know. I can understand having a shipping and handling fee but would have liked to know that at the start. Also I wasn't sure about delivery times so added the extra money for same day delivery because the funeral was early in the morning and wanted to make sure the flowers would be there. It would be nice to have like a slot for a person to say when the flowers need to be there.

Date of experience: December 31, 2016
Cecili J.
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Shopping online experience was perfectly fine
December 31, 2016

Shopping online experience was perfectly fine. I am sure while placing the order I included the apartment number on a separate line. When the confirmation page showed up I did not notice the omitted apartment number. The recipient recovering from leg surgery was unable to retrieve the delivery from the office ruining and delaying the surprise.

Date of experience: December 31, 2016
Bob A.
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All went well
December 31, 2016

All went well. The delivery was timely and unimpaired.

Date of experience: December 31, 2016
Stephanie J.
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Always a great experience!
December 31, 2016

Always a great experience! Quick, simple and a great selection. Thank you!

Date of experience: December 31, 2016
Marilyn c.
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I will always order from this site
December 31, 2016

I will always order from this site. Love this site.

Date of experience: December 31, 2016
Jenice c.
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Easy to purchase and a very nice selection of flowers. The flowers were delivered on time but the arrangement was drooping and very few flowers were in the arrangement and I purchased the 2 option with more flowers. However, I made a typo on the card and they easily changed it for me.

Date of experience: December 31, 2016
Diana P.
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The flowers were very beautiful and made a thank you gift perfect.

Date of experience: December 31, 2016
THE S.
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Sent as gift
December 31, 2016

Sent as gift. Arrived within 1 day as promised.

Date of experience: December 31, 2016
Smitty F.
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The flowers were a day late and not exactly what I ordered.

Date of experience: December 31, 2016
Janet C.
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No problems with delivery, price and were delighted with bouquet.

Date of experience: December 31, 2016
ALICE C.
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Good service!
December 31, 2016

Good service!

Date of experience: December 31, 2016