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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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LaDonna H.
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Received a day late but they said they would refund the same day service

Date of experience: January 5, 2017
Deana G.
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Fantastic
January 5, 2017

Fantastic

Date of experience: January 5, 2017
Sandy A.
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Very easy to order flowers!
January 5, 2017

Very easy to order flowers!

Date of experience: January 5, 2017
pam R.
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Delivered on time
January 5, 2017

Delivered on time.

Date of experience: January 5, 2017
Molly M.
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The prices were a little steep
January 5, 2017

The prices were a little steep - but the ordering process was easy and delivery on time!

Date of experience: January 5, 2017
Angel V.
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Love that the delivery was on time as promised
January 5, 2017

Love that the delivery was on time as promised. Thank you.

Date of experience: January 5, 2017
Anonymous M.
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Wasn't expecting the service/handling charge
January 5, 2017

Wasn't expecting the service/handling charge. Other than that great.

Date of experience: January 5, 2017
Deirdre W.
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The website was difficult to use
January 5, 2017

The website was difficult to use. I used Paypal. Yesterday I placed the order. Today I noticed Paypal had not charged my account, plus there was no email confirmation from FromYouFlowers. So I repeated the order today. Again, I could not go forward with the checkout process using Paypal. So I phoned your 24/7 number. The operator was curt, in a hurry to get off the phone, and I had to repeatedly ask for help to complete the order.
FromYouFlowers, make sure your website is absolutely user-friendly.

Date of experience: January 5, 2017
Arlenis L.
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My congratulations to the group of From you flowers are professionals in all extention of the word. The delivery was in time and perfect.

Date of experience: January 5, 2017
Brett X.
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Was completed as expected
January 5, 2017

Was completed as expected.

Date of experience: January 5, 2017
Angela S.
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Awesome site and excellent customer service!
January 5, 2017

Awesome site and excellent customer service! Will use again!

Date of experience: January 5, 2017
Debbie G.
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Hi
January 5, 2017

Hi

Date of experience: January 5, 2017
Susan U.
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Quick and easy, and a beautiful selection
January 5, 2017

Quick and easy, and a beautiful selection.

Date of experience: January 5, 2017
Clemente R.
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The bears were a little pricey
January 5, 2017

The bears were a little pricey

Date of experience: January 5, 2017
CGerdes M.
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I sent these to my sister and she loved them
January 5, 2017

I sent these to my sister and she loved them. They were beautiful!

Date of experience: January 5, 2017
steven S.
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My wife liked it and the delivery was fast
January 5, 2017

My wife liked it and the delivery was fast

Date of experience: January 5, 2017
chassidy N.
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Haven't seen them
January 5, 2017

Haven't seen them. Flowers were for a church member

Date of experience: January 5, 2017
Lia X.
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Thank you
January 5, 2017

Thank you

Date of experience: January 5, 2017
Quanisha E.
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It's extremely expensive
January 5, 2017

It's extremely expensive. When the recipient received their gift, a few of the roses appeared the be dying and one of her balloons lacked helium. Aside from these issues, my recipient enjoyed their gift

Date of experience: January 5, 2017
Nancy M.
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Was a gift
January 5, 2017

Was a gift. Recipient was pleased.

Date of experience: January 5, 2017