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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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John B.
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When I checked the status at 615 pm I was told that delivery was complete. It was not. 2 hours later it was delivered. The actual delivery was quite different from the picture on line.

Date of experience: January 14, 2017
Carol S.
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I was happy to have a discounted price on the flowers. My daughter told me the arrangement was beautiful, and that made me happy.

Date of experience: January 14, 2017
Kieshon H.
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Definitely will be using this site again!
January 14, 2017

Definitely will be using this site again!

Date of experience: January 14, 2017
Garry E.
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We appreciated the call to deliver on an earlier schedule to avoid an approaching storm. However the delivered arrangement was nothing like the one we ordered and not to our satisfaction. We provided photos to prove it. We appreciated the offer of a replacement but the moment had passed. It would look ridiculous to send a second arrangement because we didn't like the first.

Date of experience: January 14, 2017
Maggie B.
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It was easy and convenient
January 14, 2017

It was easy and convenient. I never saw the flowers as they were delivered in another state, but the person receiving them liked them.

Date of experience: January 14, 2017
Kimberly Y.
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Beautiful reasonably priced and fast delivery
January 14, 2017

Beautiful reasonably priced and fast delivery

Date of experience: January 14, 2017
Paul K.
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Decent
January 14, 2017

Decent. Easy to use. Very quick same-day delivery.

Date of experience: January 14, 2017
Renae Q.
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So speedy to order hoping they are received as promised.

Order was delivered in a timely manner, however item was much smaller than I expected. I don't remember seeing the dimensions online.

Date of experience: January 14, 2017
JB P.
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The charge on the very last page of $14.99 for shipping and handling was a surprise. It was added after I had already chosen flowers, entered all info including addresses and credit card info. At this point I did not want to go to another site to choose flowers where shipping was included. I hope your flowers are exceptional because I am unhappy with this.

Date of experience: January 14, 2017
Mona V.
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Didn't like having to put in pay info before seeing total with shipping, tax, etc. But prices good and being a recipient recently- flowers are great.
Saw delivered product- not as nice as photo. Disappointed.

Date of experience: January 14, 2017
Marcia W.
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This was the only website I could find that had black/over the hill balloons. I ordered what I wanted - I think - and the recipient was very pleased with them. The only thing that was a negative was on the website there was a picture of the balloons and 3 different sizes/prices. When I clicked on the different choices, the picture and the description didn't change, so I wasn't sure what the difference was. When my brother thanked me for them, he said he appreciated the balloons and the "chocolates". I didn't realize I had included chocolates in my order. Still pleased with the product, but a more complete description would be helpful. I would use them again!

Date of experience: January 14, 2017
Caryl T.
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The arrangement was completely different than what I ordered. It should have been a combination of plants with fresh flowers instead it was an assortment of succulents. I just happen to like succulents or it may have been a real problem.

Date of experience: January 14, 2017
Carolyn E.
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Always looking for something unique to give as a gift. This was perfect.

Date of experience: January 14, 2017
Sarah C.
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So far, so good except for small print with magazine offer! I'll check no for follow up because if it's by phone I don't want it but you can follow up by email!

Date of experience: January 14, 2017
Lori M.
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Prices are a bit high and one of the balloons started deflating the next day

Date of experience: January 14, 2017
Yihan X.
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I received an item different with the picture and description. They explained that they just accommodated according to some reasons. Why not let me know in advance if they could not supply what I ordered? They just gave me some refund (not all) and gift code but this makes me feel I have been forced to buy something I do not need. And what they sent to me is absolutely cheaper than the one I have ordered.

Date of experience: January 13, 2017
Dan D.
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I like that you have florist designed and delivered flowers and not ones that are mailed.

Date of experience: January 13, 2017
Rose C.
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The flowers ordered were Nothing like the photo on site. Very disappointed!

Date of experience: January 13, 2017
SVDM F.
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I ordered the Rose and Lily Celebration for a birthday present. The order did not arrive until sometime after 8:00 pm. It was left outside where the temperature was 27 degrees F. When it arrived, it was left at the door step and the delivery person never rang the door bell to indicate it was delivered. The plants were very cold because it had been outside in the truck since 6:00 am (based on the tacking information). I had informed the recipient to be on the look out for the flower, so they were checking every half hour. If I hadn't told them, they flowers would have been left outside all night. Furthermore, the arrangement was nothing like what was illustrated in the picture. I did order the deluxe version and was very disappointed in how it looked. I thought it would more colourful, but was for the most part very green.

Date of experience: January 13, 2017
Monique B.
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The flowers did not look anything like the picture. The recipient sent me the picture and the flower stems were not cut and towering over the vase. I feel scammed, and I have pictures to prove it with package received receipts.

Date of experience: January 13, 2017