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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Wilmer C.
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I ordered hours before the delivery deadline for same day service. I then get an email saying that my order could not be delivered until the following day. I called and was offered 30% off the arrangement price and a $20 gift card. I got the gift card (which I don't intend on using), but was still charged full price. There is a reason people order same day service. My wife liked the flowers, but the moment was ruined.

Date of experience: January 20, 2017
Jennifer J.
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The balloons didn't stay afloat very long
January 20, 2017

The balloons didn't stay afloat very long

Date of experience: January 20, 2017
Heather m.
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Very easy
January 20, 2017

Very easy. Hopefully it all goes smoothly

Date of experience: January 20, 2017
Elaine T.
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Apparently the flowers are all beautiful (they were not delivered to me, but all recipients have confirmed). Only thing I didn't like was a minimum amount needed in order to ship to one area. Other than that, easy process. Thanks!

Date of experience: January 20, 2017
michael z.
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I was extremely pleased
January 20, 2017

I was extremely pleased. I ordered on a Tuesday for a Friday delivery... they were delivered Friday... and it was EXACTLY what I ordered. I live in Ohio. Flowers were sent to a friend in Georgia. Well pleased... Mike Z

Date of experience: January 20, 2017
Erick R.
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Ordering was painless
January 20, 2017

Ordering was painless. I feel that the handling fee should be added up front instead of at the checkout. It's a bit of a surprise.

Date of experience: January 20, 2017
Emily S.
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The flowers were beautiful and the delivery time was perfect.

Date of experience: January 20, 2017
Perla M.
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A bit of confusion towards the end, it kept saying I ordered 2 arrangements vs 1. But other than that very easy to follow.

Date of experience: January 20, 2017
CRA H.
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Ordered for the birthday of my daughter, who is traveling. Flowers and balloon arrived timely, and are/were beautiful and matched the profile. Thank you.

Date of experience: January 20, 2017
Shelia M.
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Easy
January 20, 2017

Easy - with lots of choices.

Date of experience: January 20, 2017
Mary W.
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Didn't look like the picture
January 20, 2017

Didn't look like the picture.

Date of experience: January 20, 2017
Donna R.
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Good price, on-time delivery, nice selection
January 20, 2017

Good price, on-time delivery, nice selection.

Date of experience: January 20, 2017
Jeff K.
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Quick quality service, good value!
January 20, 2017

Quick quality service, good value!

Date of experience: January 20, 2017
Georgia R.
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Thank you
January 20, 2017

Thank you

I was not satisfied. This was to have been a birthday gift and I truly was disappointed. My initial response was a 15% discount. I responded that I wouldn't have even paid $50.00 for what was sent so I received a 15.00 Gift Certificate. Not sure if I will be using that, I have used the internet for purchases and I realize it might not look exactly, but I have always gotten if not similar something better than what I ordered. It might have been better if the shop you used had offered to do something to correct their mistake.

Date of experience: January 20, 2017
ron h.
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Did not like $14.95 handling fee
January 20, 2017

Did not like $14.95 handling fee.

Date of experience: January 20, 2017
Jackie M.
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This was a birthday gift my mother was extremely pleased with the basket and I was very pleased with the ease of ordering and the prompt delivery

Date of experience: January 20, 2017
Denise L.
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Absolutely stunning arrangement!
January 20, 2017

Absolutely stunning arrangement!

Date of experience: January 20, 2017
rick k.
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Easy to use
January 20, 2017

Easy to use

Date of experience: January 20, 2017
Dave H.
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Very nice flowers thanks for getting them there before 4pm.

Date of experience: January 20, 2017
MIA T.
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I ordered flowers for my terminally ill aunt yesterday from Fromyouflowers.com to brighten her day just a little. The flowers I chose, are not in fact the flowers she received. I'm sure you can understand how utterly disappointed I was when my cousin sent me images of the abominable arrangement that was delivered to my aunts hospital room. I wish I could post photos in this review so you could see first hand what a disappointment the arrangement she received was. Do yourself a favor and save yourself the pain and heartache do NOT order from Fromyouflowers.com.

Date of experience: January 20, 2017