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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Pamela r.
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The recipients were pleased
January 21, 2017

The recipients were pleased. Thank you

Date of experience: January 20, 2017
Yvette E.
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Just waiting now to see how the deliver goes
January 21, 2017

Just waiting now to see how the deliver goes
Great delivery and flowers were beautiful!

Date of experience: January 20, 2017
Steve S.
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Not at this time
January 21, 2017

Not at this time.

Date of experience: January 20, 2017
Elizabeth P.
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The handling fee was a surprise at the end...
January 21, 2017

The handling fee was a surprise at the end... It would be better to disclose that up front as the delivery fee was reasonable but not the handling charge

Date of experience: January 20, 2017
Mary G.
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The experience was very simple
January 21, 2017

The experience was very simple

Date of experience: January 20, 2017
Iola A.
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The delivery arrived after 4pm, because that is when my mother left for to go out for her birthday dinner. When she returned home around 11PM, she found the flowers ON THE DOORSTEPS IN FRONT OF THE HOUSE! Who does that? Just leave a $50-$60 order of flowers on the stairs in the street? I am shocked at the lack of professionalism. It could have EASILY been stolen by a passerby. Is this how you do business? She was pleased with the flowers but frankly I am appalled by the late service and lack of care your delivery service/florist operated with.

Date of experience: January 20, 2017
Donna B.
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Site is easy to navigate and prices are very fair
January 21, 2017

Site is easy to navigate and prices are very fair.

Date of experience: January 20, 2017
Audra P.
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Very pleased with the service and the flowers delivered.

Date of experience: January 20, 2017
Veronica S.
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I like the services but it really lots of money
January 21, 2017

I like the services but it really lots of money.

Date of experience: January 20, 2017
Andrew M.
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Wife loved the flowers, thank you
January 21, 2017

Wife loved the flowers, thank you

Date of experience: January 20, 2017
Jeannie N.
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Thanks*!
January 21, 2017

Thanks*!

Date of experience: January 20, 2017
Judy B.
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Just talked to my sister who is the recipient--she was overjoyed with her flowers and stated they were absolutely gorgeous.

Date of experience: January 20, 2017
Danielle Z.
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I have had less than desirable experiences with other similar websites. However I am beyond pleased with the quality of the product that was delivered!

Date of experience: January 20, 2017
Roxanne H.
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The arrangement was not what was pictured
January 21, 2017

The arrangement was not what was pictured. Roses were good but other flowers were not the same.

Date of experience: January 20, 2017
brenda E.
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Quick
January 21, 2017

Quick. Site was easy to use.

Date of experience: January 20, 2017
Dwight R.
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Shopping was easy.I had made my choice and than canceled the order due to shipping cost. In order to keep me as a customer, shipping charges were dropped. Now I feel appreciated and shall return.

Date of experience: January 20, 2017
Douglas H.
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Overall good service didn't realize how far from where I wanted the delivery made they were located but they did guarentee one day service and that didn't happen but they are supposed to return the delivery fee. She did like the arrangement.

Date of experience: January 20, 2017
Victoria G.
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Quick checkout process however the flower quality was poor and the delivery was after the specified time. The website said by 5 to a business address and the flowers arrived at almost 5:30pm. Two of the flowers arrived dead. I was sent a photo of the arrangement and I was embarrassed. The carnations were all on their last legs. They looked like they had been in another arrangement for a week. Some had already molted. And all the carnations had lost their color next to the roses they looked sickly. The roses were nice but there were only 11 of them. Why they were short one rose from a dozen is unknown.

Date of experience: January 20, 2017
Maria Y.
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Pricy handling
January 21, 2017

Pricy handling

Date of experience: January 20, 2017
Jasmine F.
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Early and Beautiful
January 20, 2017

Early and Beautiful

Date of experience: January 20, 2017