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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Rick E.
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DElivery was delayed, my friend had to pick up her plant from the Florist.

Date of experience: January 22, 2017
Scott d.
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The order was a day late, I had to call customer service twice to find out what was going on. The $14.99 service and handling charges was not added into the final cost but was an unpleasant surprise on my credit card. I was told that there would be a free upgrade to my order since it was so late but there was no upgrade and the $10 gift certificate I was supposed to receive has not arrived either. I'm very disappointed with this experience.

Date of experience: January 22, 2017
Richard P.
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A+, thanks
January 22, 2017

A+, thanks

Date of experience: January 22, 2017
JAN T.
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Quick and easy!
January 22, 2017

Quick and easy!

My daughter was excited and loved the flowers.

Thank you for a great service!

Date of experience: January 22, 2017
Jen E.
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So easy to order online and they arrived when expected

Date of experience: January 22, 2017
Nida I.
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I did not expect delivery charge, which i saw on final price...it should be written clear

Date of experience: January 22, 2017
Tom y.
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I call customer service asking if they were able to delivered the flowers at a specific time frame and they were able to accommodate. Great service at a awesome price!

Date of experience: January 22, 2017
Betty F.
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Very happy to get same day delivery!
January 22, 2017

Very happy to get same day delivery!

Date of experience: January 22, 2017
Maria B.
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My sister loved the flowers!
January 22, 2017

My sister loved the flowers! They didn't look exactly like the picture (because they need to use what is fresh and in season) but some of the flowers were the same and the rest were very similar, and I actually think I liked the version they sent even better! Beautiful! Thank you!

Date of experience: January 21, 2017
Pam L.
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It was quick and easy
January 22, 2017

It was quick and easy. Thank you. And plenty of reasonably priced flowers to choose from.

Date of experience: January 21, 2017
LQ R.
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Great delivery and roses looked nice but received 11 instead of 12.

Date of experience: January 21, 2017
cindy N.
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Easy
January 22, 2017

Easy

Date of experience: January 21, 2017
Becky N.
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I paid for same day delivery and didn't receive it until the next day. I than had to call and ask for a refund. I paid alot more than I wanted to, to being with because I was send flowers to Florida. I dont believe that is right. I may order again I may not I am not sure yet.

Date of experience: January 21, 2017
Venise Q.
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Very happy with the overall experience of shopping and product selection.

Date of experience: January 21, 2017
SHIRLEY M.
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The purchase that I made was originally 23.00 but at check out it was for 26.00, I thought that delivery was free but I was charged 14.99. It would have been better if all fees were clearly stated at the beginning of the purchase.

Date of experience: January 21, 2017
Lynne j.
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Sent to daughter & son in law on the loss of his grandma. My daughter said they were beautiful

Date of experience: January 21, 2017
Janet M.
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Excellent experience!
January 22, 2017

Excellent experience!

Date of experience: January 21, 2017
janet c.
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Fast and easy
January 22, 2017

Fast and easy

Date of experience: January 21, 2017
Angela K.
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The advertised price was the same as the 20% off price after I gave my e-mail address. Why should I give that out if the price was still the same?

Date of experience: January 21, 2017
Joan S.
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Very pretty
January 22, 2017

Very pretty. Reasonable price.

Date of experience: January 21, 2017