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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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JoAnn J.
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The arrangement and plant I ordered were beautiful! I ordered them the same day as the service, they were delivered on time, plus I received delivery confirmation e-mails, with photos of the items I had ordered. Fair prices. Extremely satisfied customer. Thank you!

Date of experience: January 24, 2017
Steelieratom Y.
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The only thing that disappointed me was the prices. The bouquet looked nothing like what I ordered, but they were very pretty.

Date of experience: January 24, 2017
Kris S.
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A little miscommunication with the delivery but the product arrived the next day with an upgrade and my Mom was thrilled. Thanks.

Date of experience: January 23, 2017
luella g.
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Good, very professional and on time
January 24, 2017

Good, very professional and on time.

Date of experience: January 23, 2017
Donovan D.
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Order received!
January 24, 2017

Order received! Recipient happy!

Date of experience: January 23, 2017
Madison Y.
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Very easy to buy and send, the customer service team was very nice and exceeded my expectations for service (called and emailed to make sure I knew the flowers I ordered were delayed due to weather). I will definitely will be buying flowers fromyourflowers.com again!

Date of experience: January 23, 2017
Karen Y.
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I live in Brazil and was amazing send flowers to my daughter in NY for her birthday so quickly! Thank you! The only thing was not very good, were the many fees you have to pay, the final price was the double of the gift.

Date of experience: January 23, 2017
Vermont
1 review
0 helpful votes
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THIS COMPANY SUCKS!
January 24, 2017

DO NOT I REPEAT DO NOT ORDER FLOWERS FROM THIS COMPANY! THEY ARE A COMPLETE SCAM AND WOULD SELL THEIR SOUL JUST SO THEY CAN GET THEIR GRUBBY HANDS ON YOUR HARD EARNED MONEY... THEY SHOULD BE PUT OUT OF BUSINESS AND FORCED TO RETURN ALL OF THE MONEY THEY HAVE STOLEN FROM PEOPLE!

Date of experience: January 23, 2017
Charis J.
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Last order didn't get delivered on time as promised, but am trying a second time and hoping this delivery and product meet expectations.

Date of experience: January 23, 2017
Steven M.
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Perfect she loved it
January 24, 2017

Perfect she loved it

Date of experience: January 23, 2017
Loretta A.
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Flowers I ordered did NOT look like what was delivered. I was very disappointed when I saw a picture of the flowers that were delivered, even the balloons, I choice pink, got 1 red 1 blue with orange string. I got the pictures to prove it. Do you think if you could not complete the order as requested you would call the customer to see if substituting would be ok? Flowers,vase, balloons!

Date of experience: January 23, 2017
Linda G.
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Reliably fast service
January 24, 2017

Reliably fast service.

Date of experience: January 23, 2017
Beth C.
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Excellent all around
January 24, 2017

Excellent all around. I am pleased with every part of this order. Considering I shopped online, not knowing what I would receive. The recipient was excited at her flowers and posted a picture for all to see. Thank you for such outstanding service and quality!

Date of experience: January 23, 2017
otis O.
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I was disconnected while placing the order, put on hold. The flowners were beautiful and delivery was timely.

Date of experience: January 23, 2017
Lori m.
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Easy little pricey
January 24, 2017

Easy little pricey

Date of experience: January 23, 2017
Carmen C.
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Thank you for your business
January 24, 2017

Thank you for your business

Date of experience: January 23, 2017
Lisa N.
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Everything was fantastic
January 24, 2017

Everything was fantastic. The person who delivered was awesome and called me to let me know it was there

Date of experience: January 23, 2017
Ohio
1 review
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I just ordered a "winter wonderland bouquet" that was described as "Created with white lilies, yellow roses, purple Monte Casino and blue delphinium. Delivered in a clear glass vase with a personalized card" It cost me $50 including a $15 delivery fee. My sister called to thank me for "the yellow rose" I sent her. When I called to ask about it they offered to give me an $8 credit since it wasn't as the picture depicted. This company is terrible, I will NEVER use them again, and I will make sure I let people know how misleading the website is.

Date of experience: January 23, 2017
Sweet b.
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Overall a good shopping experience but would also like to see a spot for a preferred time of delivery.

I ordered them for my grand daughter. I haven't seen them - but her mother said they are beautiful -
Very creative and absolutely fresh!

Date of experience: January 23, 2017
Anne L.
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Easy, lots of choices, same day delivery available and reasonable price! I paid for same day delivery but a few hours after I placed the order I got an email refunding the same day delivery fee as the order could not be fulfilled until the following day. I called and they changed the place of delivery as I knew the recipient would not be home but at work. Easy and they took care of everything! I didn't even have to haggle to get the same day fee reimbursements they initiated the whole process. Great customer service! Oh and the flower and balloon we just as described and made my friend day :)!

Date of experience: January 23, 2017