Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Went really smooth, no problems. Great first experience.
I like how it's same day delivery.
The amount of goodies in the basket was sparse. This basket cost probably 10$ to put together. Way overpriced.
Did not have sunflowers, but instead pink roses, which was nice. I did not like the vase as well as the one in the picture when I chose this arrangement. Also, There was no bow or straw tie around it...other than that very pleased, and my friend loved it.
First time using service, beautiful arrangements
I accidentally added two bouquets to my card and it was an bit difficult to delete one of them. I also had to type my personal info multiple times. Other than that, great deals and service as always! Also, when my mother finally received her flowers at her workplace (Washington DC), some of the roses were dying and brown! This was embarrassing. From you flowers offered to send her more roses but I told them I preferred a credit and they only gave me 30% back. I will say when I used them in my home state in NC, the florist they used did a great job. I guess it just depends on what florist they use.
It was good. There were no mistakes
I paid for same day delivery, a nominal price. Then at the very end I see a charge of $14.99 for handling. I am not pleased that this was kept a secret til the very end. Be up front with your charges. I feel I was ripped off. Never again will I order from this place. I just hope it is a decent arrangement. I have requested that they send me a picture.
Be more upfront with fees for delivery, same day, etc. don't want to get to the last page to find out my order is 15 dollars more.
Was helpful when address was incorrect. Sorted things out with minimal hassle.
Advertised low cost "Florists Choice" w "Guaranteed" 4 hour delivery. I upgraded to $29 version - which then became $57 after fees. They didn't - delivered 32 hours later, and I got an email about a refund of THREE DOLLARS! BETER SERVICE better COST at MANY MANY other vendors (try Flowerbuds or Harry&David) DISHONEST PRICING AND PROMISES. DO NOT USE FROM YOU FLOWERS
Delivery time, quality of product, and ease of ordering via the website just outstanding. I highly recommend.
Thank You
Very convenient thanks
Great... absolutely great!
It was a very nice arrangement, it was for my grandfather's memorial service.
Very easy to order and customer service called me and emailed about my order overall great service
Used twice and we love it! Consider us a repeat customer :)
None
I wanted to send my mom flowers because I've been away in another state working for 3 months. But the shipping price made it hard because I didn't have enough money. So this site offered free shipping and I was able to send my mom flowers. I'm so happy. And she will be happy as well. Thank you.
High price for the size of arraignment, looked much fuller in the picture online.
Deceptive advertising: no mention of "service/handling fee" until check-out. Complete scam. Continue to believe this hidden "service/handling fee" is a complete scam. You should be ashamed of yourself. Deceptive advertising.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

