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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Elizabeth S.
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Missed the cut off time to send same day and received a note after I placed the order. You should list that time in big letters. I was not aware. Overall though I like your company over your competitors.

Date of experience: January 24, 2017
john L.
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Good condition
January 24, 2017

Good condition

Date of experience: January 24, 2017
JB S.
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Expensive handling fees, but overall a good service

Date of experience: January 24, 2017
Odette C.
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Prepared the whole order and when I went to the payment page, it all disappeared. Not a big deal, but made double the work:-(

Order delivered as specified and flowers were very pretty.

Date of experience: January 24, 2017
Cathy S.
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This is the third time I have ordered from your site. The products are gorgeous, your site is easy to navigate, and the prices are very competitive. Thanks!

Date of experience: January 24, 2017
Bobette T.
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The flowers were extremely small compared to the photo and it contained no purple flowers at all. I am embarrassed for sending those. Looked like my 8 year old went out back and picked them

Date of experience: January 24, 2017
Charles F.
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First time at this site, very easy to use
January 24, 2017

First time at this site, very easy to use.

Date of experience: January 24, 2017
Judy B.
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Wish the delivery charge was less
January 24, 2017

Wish the delivery charge was less. The flowers didn't look fresh especially the lilies but the recipient was very happy anyways.

Date of experience: January 24, 2017
Judi H.
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Daughter loved them
January 24, 2017

Daughter loved them. I thought the shipping charge was a little much.

Date of experience: January 24, 2017
Melinda Z.
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The handling charge was unexpected, it should be made clear before ordering that this charge will be applied.

Date of experience: January 24, 2017
Susan S.
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I chose the Mint Julep Surprise because it contained two large orchids as they are her favorite. The arrangement she received was similar but the supposed orchids are not visually identifiable as orchids and do NOT even resemble the picture I ordered from.

Date of experience: January 24, 2017
Sarah W.
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Far better shipping options, flower selection and prices than flowers.com!

Date of experience: January 24, 2017
Jermaine M.
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Very well laid out site
January 24, 2017

Very well laid out site

Date of experience: January 24, 2017
Val S.
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Thanks guys
January 24, 2017

Thanks guys. The flowers and service is great!

Date of experience: January 24, 2017
Charles k.
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Brung her to tears
January 24, 2017

Brung her to tears. Perfect gift

Date of experience: January 24, 2017
Frank F.
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Afternoon
January 24, 2017

Afternoon,

I wanted to take some time to express just how disappointed I am towards the finish product that was delivered. Enclosed you can clearly see what I ordered is by NO MEANS what was sent.

What I ordered was details and clean YET what I order via the shown in the 2nd picture is a complete utter mess. I am not satisfied nor am I pleased in the quality of the product that cost me $54.98 which is completely unacceptable. I did not order a bouquet of flowers; I ordered a cake flower?

How will From You Flowers fix this and make it right?

I sent my comments and the actual dreadful pictures your *******@FromYouFlowers.com email address.

I look forward to a favorable and timely response

Frank
*******179

Date of experience: January 24, 2017
Josh B.
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Overall quite satisfied
January 24, 2017

Overall quite satisfied. I paid a little more than I was expecting it to cost.

Date of experience: January 24, 2017
Maggie R.
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Love the variety of flowers/gift selections
January 24, 2017

Love the variety of flowers/gift selections. Free shipping discount was an added bonus! Ordered a florist designed bouquet for my best friend with terminal cancer. It was a beautiful arrangement and brightened up her day. Will definitely utilize fromyouflowers.com again!

Date of experience: January 24, 2017
Kathleen M.
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Thank you for offering the free shipping after I left the site! Was disappointed that after you gave me free shipping you then emailed me hours later saying my order wouldn't be completed that day.

Date of experience: January 24, 2017
Pavel H.
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You guys messed up the order and delivered it day early after I called you. Thanks a lot!
Not happy

Date of experience: January 24, 2017