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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Teri L.
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The flowers did not look like the ones on the website, they came a day late...confusion about
When they were actually delivered. A little too much worry for my hectic life...would have
Like a smoother transition.

Date of experience: January 25, 2017
Tracey N.
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Have loved all the flowers I've delivered to my daughter while she's been living overseas for special occasions, the rainbow

Date of experience: January 25, 2017
Dave G.
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...
January 25, 2017

Date of experience: January 25, 2017
ARZADA H.
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The dish garden was not as I expected
January 25, 2017

The dish garden was not as I expected. It was scanty (not full) and looked as if a quasi-professional put it together. The entire thing lacked personality and had absolutely no joy.

Date of experience: January 25, 2017
Jan Z.
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Very pleased my friend received her plant the same day I ordered them. I haven't seen the plant but she said it is very nice. Thank you for the quick response to my order.
Jan

Date of experience: January 25, 2017
Elisa S.
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She loved the flowers!
January 25, 2017

She loved the flowers! Beautiful bouquet.

Date of experience: January 25, 2017
Angelin H.
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The arrangement I ordered had the same flowers that were in the picture, but since I upgraded to the mid size, they also included gorgeous roses and carnations in the bouquet. It was quite lovely and the recipient was so surprised and impressed with it! Thank you fromyouflowers.com!

Date of experience: January 25, 2017
Brad P.
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Average
January 25, 2017

Average

Date of experience: January 25, 2017
YC J.
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Until the delivery
January 25, 2017

Until the delivery

Date of experience: January 25, 2017
Kristy C.
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Great job getting the flowers yo my friend that day! She loved them. I appreciate the communication from the company as well.

Date of experience: January 25, 2017
Marina G.
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I was told Free shipping then my order total added 14.99 processing fee.My Mother recieved the Flowers and the whole house smells like a Florist. Thank You

Date of experience: January 25, 2017
Renetta S.
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I am going to have the recipient take a picture of the delivery. Picture was great

Date of experience: January 25, 2017
endia h.
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Very easy way to shop, I pray they are delivered today very special day

Date of experience: January 25, 2017
Michael A.
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I was a little concerned with custumer ratings I read after I placed my order, but they arrived on time, and my wife was very happy with them. Thanks From you Flowers! Mike Asbell

Date of experience: January 25, 2017
Keri W.
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Great deal especially since shipping was free...
January 25, 2017

Great deal especially since shipping was free... this should be offered more often!

Date of experience: January 25, 2017
Bridget C.
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Shipping and handling charges are outrageous!
January 25, 2017

Shipping and handling charges are outrageous!

Date of experience: January 25, 2017
Joe W.
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I chose this site because it appeared to be the most inexpensive site I could find. The flowers that I purchased were only $19.99, which seemed like a great deal. I even opted for the "next day" charge of $2.99. I then went all the way through the order process, signed into PayPal, approved the billing address, and where the money would come from. Then filled out the address it was going to...It wasn't until I had spent several minutes of my time, filling in information, as well as personalizing the card, that I got to the final page, where $14.99 was added to my bill. Adding $15 shipping and handling, at the very end of the order with no mention of it upfront, is ridiculous. I should've just called the local floral shop.

The bouquet that was received was pretty, and well done, but I would've gotten more for my money if I would have just ordered over the phone locally.

Date of experience: January 25, 2017
Julie S.
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Ordering was super easy and secure
January 25, 2017

Ordering was super easy and secure. A product was delivered when asked, however, what I ordered was not what was delivered. I received a plant that was priced $10 cheaper than what I ordered. Then I was given the option of keeping what was delivered or having what I want delivered the next day. This was ordered for my daughter who is out of state and resides in a college dorm. It was ordered for her 20th birthday and was originally delivered on her birthday as requested. She will not be there to take delivery any day for the rest of the week. I did not want her birthday present to be an inconvenience, but that is what it has become. Everything was downhill after the order and has become a real hassle. The plant delivered was pretty but was not even close to what I ordered. I have had two phone conversations and still need to call again. Overall - a very bad first impression.

Date of experience: January 25, 2017
Cheryl S.
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It was quick and easy to order
January 25, 2017

It was quick and easy to order. The flowers were delivered within hours and were beautiful.

Date of experience: January 25, 2017
Andrew M.
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It was great
January 25, 2017

It was great. I have no regrets. I love it. Thank you very much.

Date of experience: January 25, 2017