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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Mary H.
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I only wish there would have been better packaging.

Date of experience: January 25, 2017
Doug D.
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$14.99 service fee pretty high!
January 26, 2017

$14.99 service fee pretty high!

Date of experience: January 25, 2017
p e.
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The recipient said the plant was lovely
January 26, 2017

The recipient said the plant was lovely. I'm pleased it looked (I assume) like the picture. Thank you!

Date of experience: January 25, 2017
gloria r.
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I hope the birthgirl gets the present!
January 26, 2017

I hope the birthgirl gets the present!

Date of experience: January 25, 2017
Tom O.
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Very good selection with reasonable pricing options. HOWEVER! Seeing the flower arrangement at the visitation in real life was very disappointing! I ordered the medium arrangement and it was smaller than a flower basket I recently purchased from the grocery store for $5.99. I can't imagine if I would have ordered the small, would I have needed a magnifying glass to see it!?! How embarrassing to see something like that on display for 100's of customers we work with on a daily basis to see with all of our names on it. And yes, people look!

Date of experience: January 25, 2017
David A.
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My experience has been quick and easy
January 26, 2017

My experience has been quick and easy. It was a little pricey but overall I am satisfied.

Date of experience: January 25, 2017
denise D.
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Very easy and shopping was quick
January 26, 2017

Very easy and shopping was quick

Date of experience: January 25, 2017
Jennifer P.
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Excellent
January 26, 2017

Excellent. Little pricey, but Thanks for the discount! Much Appreciated. Very easy to use web site! Will Recommend based on discounts and ease of use. Thank You

Date of experience: January 25, 2017
robin n.
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I sent it to my daughter in another town in our state and she was thrilled to receive it on her birthday at work just like I ordered. She sent me a picture of it she was so happy. Thanks,

Date of experience: January 25, 2017
Deepak Z.
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Prices can be managed somehow i feel, because for the product of 60$, its a lot asked for.

Date of experience: January 25, 2017
Isabel M.
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Awesome!
January 26, 2017

Awesome!

However, I thought the arrangement was going to be a little larger for what I paid but overall my sister was very happy with the flowers. They were fresh cut and beautiful. Beautiful work. Thank you for making her day that much more special.

Isabel.

Date of experience: January 25, 2017
John H.
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The product was sent to a friend so I never saw it. I did receive a text that it was delivered so I know that much was completed. I'll give you the benefit of the doubt regarding delivering what I requested.

Date of experience: January 25, 2017
T L.
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Surprises not appreciated
January 26, 2017

Surprises not appreciated.

Date of experience: January 25, 2017
Susan S.
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Great hope the flowers are pretty!
January 26, 2017

Great hope the flowers are pretty!

Date of experience: January 25, 2017
Mare H.
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Beautiful bouquet, delivered quickly!
January 26, 2017

Beautiful bouquet, delivered quickly! Thx!

Date of experience: January 25, 2017
Anupam O.
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There were hidden fees which I was not aware of
January 25, 2017

There were hidden fees which I was not aware of. $14.99 for shipping and handling

Date of experience: January 25, 2017
Carol S.
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So far so good
January 25, 2017

So far so good.

The ordering was easy, but the price on the payment page seemed surprisingly higher than on page one and when I tried to go back to page one to check, my order disappeared and I had to redo it. My fault, I know, but then I was concerned that I might be charged twice since I'd entered it all twice. But having your service available is wonderful!

Date of experience: January 25, 2017
Derik Z.
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Thank you for a speedy and easy to use process
January 25, 2017

Thank you for a speedy and easy to use process.

Date of experience: January 25, 2017
Allyson B.
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The 20% discount was a bit deceiving...
January 25, 2017

The 20% discount was a bit deceiving...

Date of experience: January 25, 2017
Mike S.
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Fowers were supposed to have been delivered by 2pm before Shannon left work, and were not. They had to deliver to her home address.

Date of experience: January 25, 2017