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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sherry B.
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I want to see delivered product before I would recommend

Date of experience: January 27, 2017
Debra R.
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The picture showed a vase full of sunflowers
January 27, 2017

The picture showed a vase full of sunflowers. The piture I saw of the delivered flowers looks like a vase full of greenery and a few flowers. A little bit of false advertismentioned as far as I'm concerned.

Date of experience: January 27, 2017
Ken C.
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Would be good to know how much shipping and handling is from the start.

Date of experience: January 27, 2017
Mary R.
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Its a plant in a basket...
January 27, 2017

Its a plant in a basket...thanks

Date of experience: January 27, 2017
Lisa S.
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Super easy to make purchases from other countries!

Date of experience: January 27, 2017
Tracy J.
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Delivery charges are 2/3rds the amount of the flowers - absurd!

What was delivered to what was chosen on the website was not even close.

I will never buy from here again and wish I chose a better florist for the amount of money!

Date of experience: January 27, 2017
MLO M.
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Fromyouflowers had the best prices and a great selection and believe me I shopped around. I made two purchases from them within two days and the flowers I ordered were delivered on time. Due to my first purchase they gave me an additional discount on my second purchase. I initially provided a poor rating due to the service/handling fee but fromyouflowers contacted me quickly and provided a detailed explanation of the fee that increased my understanding of the flower delivery industry standard use of these type fees to cover delivery and florist search costs. I will definitely use fromyouflowers for my future flower purchases.

Date of experience: January 27, 2017
Roberta M.
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Would like to have known about the S&H fee up front. Everything else went smoothly and flowers were beautiful! Thank you..

Date of experience: January 27, 2017
Ana M.
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Wonderful and quick
January 27, 2017

Wonderful and quick.

Date of experience: January 27, 2017
Dustin S.
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Great
January 27, 2017

Great

Date of experience: January 27, 2017
Diana N.
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The arrangement was beautiful
January 27, 2017

The arrangement was beautiful. Thank you.

Date of experience: January 27, 2017
d c.
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Was not as ordered Was asked to agree to cut flowers from plant ordered I agreed but upon seeing the flower arrangement was very disappointing to pay what I did for 9 cut flowers feel like I was over charged and not good quality flowers some already when delivered had brown on the edges

Date of experience: January 27, 2017
lorna m.
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Nice selection
January 27, 2017

Nice selection.

Date of experience: January 27, 2017
Cameron W.
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Great flowers and fast delivery!
January 27, 2017

Great flowers and fast delivery!

Date of experience: January 27, 2017
Deborah G.
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I am satisfied with this company and their prices
January 27, 2017

I am satisfied with this company and their prices. They quickly resolved the one issue I had.

Date of experience: January 27, 2017
Josh O.
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Great service and flowers were awesome
January 27, 2017

Great service and flowers were awesome. Thanks

Date of experience: January 27, 2017
Dawn B.
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I did not personally see the flowers, but the recipient said they were beautiful. The arrived within a few hours of placing my order, same day.

Date of experience: January 27, 2017
Vickie S.
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The only thing I would request is putting the size of the bears in the description. I spent 25.00 on the upgrade of a bear which is the top I believe but had no idea how big it would be. Otherwise everything else looked great!

Date of experience: January 27, 2017
Tracy L.
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She loves them
January 27, 2017

She loves them

Date of experience: January 27, 2017
AH S.
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Unfortunately we could not find a florist for same day delivery. However, customer service was phenomenal and contacted me right away with an apology and the offer to upgrade my bouquet. Thank you so much! I will highly recommend!

Date of experience: January 27, 2017