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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Rose J.
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...
January 29, 2017

Date of experience: January 28, 2017
Rusty P.
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First time ordering flowers online and not having it substituted with a different arrangement

Date of experience: January 28, 2017
Lucille C.
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Great!
January 29, 2017

Great!

Date of experience: January 28, 2017
Denise B.
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I did not see personally
January 29, 2017

I did not see personally

Date of experience: January 28, 2017
Ganjana T.
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Fast and easy
January 29, 2017

Fast and easy

Date of experience: January 28, 2017
Renee G.
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I cannot thank you enough for making this delivery happen and in the time frame I needed. You all went above and beyond and I look forward to using your services again. I wish I knew who I spoke with on the phone. She is absolutely an ASSET to your company and with her encouragement and people skills prevented me from canceling my order. She needs to be positively acknowledged.

Date of experience: January 28, 2017
Ellen O.
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Overall a very easy process, flowers arrived when expected and looked amazing.
Unfortunate that you won't deliver to the required postal code, had to deliver to a different family member.

Date of experience: January 28, 2017
Doreen S.
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I ordered a peace Lily for a funeral and when I saw the size of it I was really embarrassed. I ordered the premium which was supposed to be a bigger plant this plant was no bigger than A foot and a half tall and that's with the basket it came in you claim to have discounts but your discounts obviously are the same as I could get anywhere else for that price I was expecting a much larger plant. If that was the premium I would really hate to see with the basic is.

Date of experience: January 28, 2017
doris M.
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It was a gift and the receipient was delighted
January 28, 2017

It was a gift and the receipient was delighted

Date of experience: January 28, 2017
mandy s.
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I ordered purple rose mix and got pink the other flowers were suposed to be dark purple and white and they were very light lavender and white.The flowers were pretty but the whole point was the purple for me so pretty but not the picture.

Date of experience: January 28, 2017
Irina O.
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It would be great to see the final price with delivery fee before entering credit card information.

Also, I ordered deluxe version of flower cake which suppose to look like on the picture, but it seems like it was smaller, like a regular one. But anyway, the receiver (my friend) was very surprised and first thought it was real cake with the real flowers :)

Date of experience: January 28, 2017
Cheri P.
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Easy to find a gift
January 28, 2017

Easy to find a gift.

Date of experience: January 28, 2017
Kris A.
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You made an 88 year old ecstatically happy!
January 28, 2017

You made an 88 year old ecstatically happy! Thank you!

Date of experience: January 28, 2017
Patty F.
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I did not receive what I ordered
January 28, 2017

I did not receive what I ordered. I received an email that showed up about the time it was delivered. A call from your team would have been a better response for me. I tried to call customer service three times and could not get through. These were a gift, and the recipient liked them-- thankfully. I was disappointed that the item I actually ordered was not what she received.

Date of experience: January 28, 2017
Christine C.
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My best friend who lives in Mt
January 28, 2017

My best friend who lives in Mt. Dora just told me her Nana passed away today. Since I live in Chicago, I wanted to send something her way since I can't be there physically. Your flower shop is allowing me to provide some comfort to my closest friend during her time of grief. Thank you.

Date of experience: January 28, 2017
Mary S.
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Wow I had no idea how expensive delivery of flowers/baskets have become even if it's being delivered from the same city the person lives in

Delivery was ok I guess.
I ordered around 8am. My daughter rec'd her basket in late afternoon

Date of experience: January 28, 2017
Kelly B.
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I didn't see the flowers which were received by my mother in Ohio. I live in Va. My mom said they were nice.

Date of experience: January 28, 2017
Wanda S.
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Was a birthday gift and recipient was pleased
January 28, 2017

Was a birthday gift and recipient was pleased.

Date of experience: January 28, 2017
Patti A.
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While the flowers were beautiful, They were delivered one day early and spoiled a surprise.

Date of experience: January 28, 2017
Sandra A.
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They were beautiful and my mother loved them
January 28, 2017

They were beautiful and my mother loved them.

Date of experience: January 28, 2017