On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I bought flowers from you for Christmas and my mom was so excited to say that it lasted 2 weeks so I'm back ordering again.
There are not many arrangements to choose from and for a decent price.
2/1/17 Adding to my previous comment - our colleague did receive a beautiful arrangement but the check-out price and actual billed price was different. I almost didn't get to expense the receipt.
Flowers were delivered too late in the day i.e. After 6pm for a birthday gift is rediculous. Also for the price that I paid the piece was very small. Will not be ordering from you again as other companies have bigger and better arrangements for the price.
If you are going to provide options for different time deliveries--please post the cost of each right away ---and NOT only at the time of review!
Picture was so different than what was delivered! Very disappointed with what I got for the money I paid. Won't use again
I won't know until the flowers are delivered. I think you should have included the price of delivery. That is a large amount to add at the end of the transaction.
The flowers were received and were 'beautiful'. Thank you!
The shopping experience was fine but I was shocked to see a $15 additional shipping and handling fee added to my product at the end. At that point I had already invested too much time so I just purchased it but I will not be back because of that surprise charge.
It was ok with the exception of not being able to talk to a local shop about the purchase. Also...the Sacajawea coin was replaced with a Grover Cleveland coin. What's with that. Please tell fromyouflowers to do an archeological dig to send the advertised coin.
I'm thankful for the fast delivery and email responce
Easy with so many beautiful choices
Would have liked to get plant to recipient sooner, but shipping/handling costs were quite expensive. Overall good experience.
Evrytime that I have used this service the execution has Been exceptional!
If your delievery goes as well as ordering, You have a very happy customer that will order again!
I'm happy to say the the flowers were just beautiful! They looked exactly like they were featured on line! The were in my daughter's room when she came back from surgery! Great Job!
This was for a birthday present for my grandson, nothing like what I ordered. They offered a 20.00 gift card. No how about giving what I payed for. His birthday was today and 5 hours later still no response. Very unhappy.
Easy and fast ordering system
I was bummed, because in the past I've had a great experience with fromyouflowers.com which is why I returned for a 2nd purchase. The second time I purchased in advance to ensure delivery on an Anniversary date. The date was confirmed when I checked out, but then 2 days before the flowers were supposed to be delivered, I got an e-mail saying that they had been "delivered today" due to a scheduling conflict. I would have loved to at least been able to cancel the order instead of having them delivered to my friends on the wrong date :( sadly won't be purchasing from here again.
Overall it was good service except the flowers were delivered at 1:43pm and I got notification at 4:15.
Site was very easy to navigate. The recipient was thrilled with the quality of the bouquet.
Very easy website to use and a very good selection. Please confirm by email.
Normal experience although I thought I was ordering from a specific florist as that's the website I was on. I was wondering why delivery charge was more.
What I requested to be sent was not at all what was received. I ordered something bright & cheery & what was delivered was dark & gloomy. Totally opposite of the desired reason for sending the flowers to begin with.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members