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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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California
1 review
0 helpful votes
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My custom vase, which I paid $12 extra for mind you, was a plain old glass vase with a paper with my custom image taped to it. Perfect. Oh, and the flowers looked disgusting. I paid $65 for this.

Date of experience: February 14, 2017
Hoang T.
0 reviews
0 helpful votes
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Quick and so much easy,hope flower when my wife received nice and fresh.

Date of experience: February 14, 2017
Nevada
1 review
0 helpful votes
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I am mortified, I used this company for flowers for my mom who is in her eighths. She sent me a picture. Wow! Trust me when I say do not walk, but run from this company. What a rip off. I didn't order 30.00 on flowers. I spent much more. We should band together and do a class action for false advertising. Sorely disappointed. Customer service? Oh, I've been on hold for over 20 minutes. Shame on you people. I will be reporting you yo the BBB. If I could have chosen a zero stars I would have.

Date of experience: February 14, 2017
Texas
1 review
0 helpful votes
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Absolutely horrible
February 15, 2017

Wish I had read the reviews ahead of time. Spent over a hundred dollars on flowers, chocolates, and a teddy bear. Paid extra to have it delivered today, valentines day. They were never delivered. Will never use again.

Date of experience: February 14, 2017
New Jersey
1 review
0 helpful votes
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It is VALENTINE'S DAY and they DID NOT DELIVER FLOWERS! I ordered it two days ago to make sure delivery. I cannot explain how pissed off I am.
There is not much more to say... They simply suck! Must be sued... Tried to call but their phone does not work... Do not ever use this 'business'...

Date of experience: February 14, 2017
Florida
1 review
0 helpful votes
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Todo es una falsa
February 15, 2017

El paquete me llego via ups con unas rosas marchitas y maltratadas, ademas de que no tenian nada que ver con el producto visto en la pagina, flores no abiertas con poco brillo, toda una decepcion, pague un extra para que las flores llegaran en la manana e igual llegaron pasadas las 2 de la tarde, es una total decepcion la compania no se la recomendaria a nadie, no viene aclarada toda la descripcion del producto, sorprende mucho lo que recibes comparado con toda la maravilla que vez en la pagina de ellos

Date of experience: February 14, 2017
Georgia
1 review
0 helpful votes
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They are trash. Should be investigated for being domestic terrorist! This was an act of war against all Americans! Valentine's Day is serious in the U.S.!

Date of experience: February 14, 2017
Missouri
1 review
1 helpful vote
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Deceitful company
February 14, 2017

I was guaranteed an expedited shipping with additional pay of $4.99, and was told my order would arrive before 5pm. It never did. I called to get an update and the customer pretended to help and hung up on me. I tried reaching them back and no response. I wish there was a way to make sure every potential customer sees the reviews before doing business. Please STAY AWAY! They are scam artists.

Date of experience: February 14, 2017
Ohio
1 review
1 helpful vote
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Is 0 an option
February 14, 2017

If I could give a zero rating I would. DO NOT order from this company unless u don't care when the flowers get delivered. They charged a Valentine's Day premium for delivery and never delivered the flowers so it ruined Valentine's Day. It's difficult to contact them and i was reading other reviews who constantly share the same frustrations. It's not worth the risk if you send flowers for a special occasion

Date of experience: February 14, 2017
Jeffrey b.
0 reviews
0 helpful votes
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I receive a damage rose and the bouquet is way different from the photo on your website And the flowers is half weathered.

Date of experience: February 14, 2017
New Jersey
2 reviews
3 helpful votes
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$#*!ing suck douche bags
February 14, 2017

This douchebags suck never order from them again

Ruined whole idea of sending flowers - never will order anything from these douchebags

Date of experience: February 14, 2017
Ryan D.
0 reviews
0 helpful votes
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Great delivery time, but for the price I expected more flowers. I would still recommend

Date of experience: February 14, 2017
Eulicer S.
0 reviews
0 helpful votes
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I just think that when you have a business that deals with Persons everyday Customer Service should be the main overlook.

Date of experience: February 14, 2017
Frank R.
0 reviews
0 helpful votes
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Thanks a easy site to work with and thanks
February 14, 2017

Thanks a easy site to work with and thanks

Date of experience: February 14, 2017
Lj f.
0 reviews
0 helpful votes
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Great and fast
February 14, 2017

Great and fast. She loved the flowers and bear!

Date of experience: February 14, 2017
Chris P.
0 reviews
0 helpful votes
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Shopping for the flowers was fine
February 14, 2017

Shopping for the flowers was fine. However, not only did the approved shop deliver incorrect flowers on the wrong day, the flowers that were received on the correct day were awful! I could have gotten better looking flowers from the grocery store for $12. The arrangement was bent, creased, half dead looking. The shop should be ashamed to deliver those on Valentines Day. I'm going to demand my money back for this embarrassment!

Date of experience: February 14, 2017
kim T.
0 reviews
0 helpful votes
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Ordered from sweden, hope it will work out!if it does i will higly recommend this site!

It worked, highly recommend this site!

Date of experience: February 14, 2017
denna t.
0 reviews
0 helpful votes
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Easy to use
February 14, 2017

Easy to use

Date of experience: February 14, 2017
Arizona
1 review
4 helpful votes
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I ordered a candy basket to be delivered today, Valentine's Day, at his job. I ordered this Sunday and it's supposed to arrive between 9 AM- 5 PM today since it's a business. Well I've been tracking the order online with their tracker and the green has not moved one bit. I now have tried calling and their is no answer just a busy tone. So I checked the reviews and everyone is saying they didn't deliver on time. It's supposed to be a surprise gift but now he might not even get it. Read reviews! I wish I would have.

Date of experience: February 14, 2017
DARRA Q.
0 reviews
0 helpful votes
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N/a
February 14, 2017

N/a

Date of experience: February 14, 2017