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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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June H.
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My niece said the flowers and container were beautiful. Today is her birthday.

Date of experience: March 8, 2017
sharon g.
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Trying to get the delivery fee paid was a pain. All my information kept disappearing and then you sent me an email for the delivery fee and I kept getting error messages and couldn't get into site for discount. Finally got through on phone but had to enter all info again though I had saved to cart. Very frustrating

Date of experience: March 8, 2017
Donna L.
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Saw the same day delivery was available and chose it only to find out later that day it was not.
Got an email that they were delivered when they were not.

Date of experience: March 8, 2017
Kimberle B.
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Love the discount
March 8, 2017

Love the discount - quick and easy payment methods. Just disappointed that the flower arrangement selection that I chose was different from the ones that were delivered.

Other than that - all great.

Thank you!

Date of experience: March 8, 2017
Irwin H.
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Outstanding Customer service!
March 8, 2017

Outstanding Customer service!

Date of experience: March 8, 2017
Kim K.
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So Far So Good
March 8, 2017

So Far So Good - the delivery fee was too much, glad it was waived. Will be back again. Thanks

Date of experience: March 8, 2017
Cynthia S.
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Could use a better description of what is regular vs deluxe vs premium in order to make a decision

Date of experience: March 8, 2017
Laura J.
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Very disappointed that this is the 3rd time I have ordered from you for same day and time delivery and again disappointed. This order was delivered 2 days after I ordered.

Date of experience: March 8, 2017
Britany D.
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The website was easy and quick and my flowers were delivered on time! Great service!

Date of experience: March 8, 2017
Eileen C.
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It is hard to rate your service until delivery is confirmed and order is satisfied. I look forward to my families feedback.

Date of experience: March 8, 2017
California
1 review
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These guys are such a scam! I'm saddened that I didn't do the research, ruined the surprise, ruined the holiday, really messed up company. Shame on Google for allowing these guys to make an ad; there have to be standards...

Anyway, I hope this deters someone from making the same mistake I did. Total Scam!

Date of experience: March 8, 2017
shelly W.
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The person receiving the plant was happy with it. I didn't see it and can't comment

Date of experience: March 8, 2017
Paula B.
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Thanks!
March 8, 2017

Thanks!

Date of experience: March 8, 2017
Jaime f.
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Super fast and easy
March 8, 2017

Super fast and easy - I really like the ease of ordering online and how fast it is available. My only disappointment was how misleading the picture was. In person, the arrangement was MUCH smaller than expected!

Date of experience: March 8, 2017
F M.
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Thanks
March 8, 2017

Thanks - my recipients loved their flowers.

Date of experience: March 8, 2017
Rebecca P.
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I didn't see the arrangement so I'm assuming it was pretty. I do wish there was a text or email that let me know the party received the arrangement. Kind of strange having to ask the person if they got your gift to them.

Date of experience: March 8, 2017
shardae S.
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Super cute
March 8, 2017

Super cute

Date of experience: March 8, 2017
Sharon W.
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Shipping was very high
March 8, 2017

Shipping was very high. Was trying to save money and got whammed at the end
The person I sent them to sent me a picture...they were ok. BUT did not look like what I ordered

Date of experience: March 8, 2017
Gayle B.
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They were supposed to be delivered march 7th but weren't delivered till the 8th very disappointed

Date of experience: March 8, 2017
EL R.
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Only issue is that the delivery/handling and other fees do not show up until the very, very end of the order process so the price turns out to be 40% more than I anticipated while going through the process. Feels a little bait and switch-ish.

Product is great looking and was right on time but I will look around elsewhere when ordering next time as I did not like how it felt to be hit with that at the end of the order process.

Date of experience: March 8, 2017