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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sherry M.
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The plant delivered looked like it was thrown together and a ribbon with a starfish glued on. It looked cheap for the $75.00 I paid. California has much higher wages than we do here in Missouri and the extra fees were way more than a $20.00 plant + delivery should cost.

Date of experience: March 11, 2017
Charles P.
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I have used your service many times before and have always been pleased with your assistance.
I just spoke to the receipient of the flowers, and she just raved about how pretty the arrangement is, and that it even smelled pretty. They were received within hours of my order also. She is enjoying them very much. Thank you to the florist.

Date of experience: March 11, 2017
traci T.
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The service fee is rather deceptive but with a google discount it is only 3.00. The flowers were ordered early in the morning for a same day delivery but unable to be delivered until the following day :( arrangement is beautiful as promised... smaller then what was ordered. I feel the item should have been bigger...

Date of experience: March 11, 2017
Mack A.
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This is the only online flowers I use after having bad experiences with other companies. I have had problems with other companies where they charged for same day delivery and it did not arrive the same day. One company sent a completely different flower arrangement then the one i paid for. Also i do not like when they call before the delivery i like my recipient to be surprised so calling to tell them they have flowers on the way defeats the purpose. With fromyouflowres.com I have yet to have any of these problems and will definitely be using them for all my flower needs. Very much appreciated.

Date of experience: March 11, 2017
Sylvia E.
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I love that I was able to order something and have it same dates delivered in a timely fashion. I LOVED that I was notified when it was delivered that put my anxiety at ease

Date of experience: March 11, 2017
California
1 review
1 helpful vote
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Stay far far away!
March 11, 2017

Believe the negative reviews!
FromYouFlowers sent me an email telling me they were unable to deliver flowers to a funeral as they were unable to locate a florist to deliver them on time.
The biggest problem -- I received this email 5 HOURS AFTER the funeral was scheduled to start. No excuse! I placed the order 2 days prior. Should have let me know sooner so I could make other arrangements. What a shame!
Unbelievable!

Date of experience: March 11, 2017
Jessica D.
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Real easy to use thank you
March 11, 2017

Real easy to use thank you

Date of experience: March 11, 2017
TONY D.
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I HAD A FEW BUMPS ALONG THE WAY, BUT THEY DID A FANTASTIC JOB IN MAKING IT RIGHT. THOUGHTFUL AND UNDERSTANDING. THEY CHANGED MY MIND FROM TROUBLED TO GOOD!
THANKS FOR GOING THE EXTRA MILE!

Date of experience: March 11, 2017
John R.
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It was great, no complaints here
March 11, 2017

It was great, no complaints here

Date of experience: March 11, 2017
donna R.
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Actual arrangement was little smaller than photo but looked nice

Date of experience: March 11, 2017
Margaret M.
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Very easy
March 11, 2017

Very easy. Glad I had the option of paying with Paypal.

Date of experience: March 11, 2017
Lelia V.
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The plant was very nice just as described
March 11, 2017

The plant was very nice just as described. Thank you

Date of experience: March 11, 2017
Diane F.
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Ok
March 11, 2017

Ok

Date of experience: March 11, 2017
Beatriz L.
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Nice to have a lot of options in price and arragements. My daughter loved it

Date of experience: March 11, 2017
Patricia P.
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Good experience and delivery on time!
March 11, 2017

Good experience and delivery on time!

Date of experience: March 11, 2017
Nannette R.
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The friend that received the basket was pleased. She said it was very nice.
You called and left me a message on the delivery date, but did not leave a call back #.

Date of experience: March 11, 2017
Lisa B.
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Thank you, I'll just make sure he receives arrangement. Your site is easy to order.

Date of experience: March 11, 2017
Tina F.
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Flowers were beautiful and exactly what I requested!

Date of experience: March 11, 2017
Denise W.
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Great prices
March 11, 2017

Great prices

Date of experience: March 11, 2017
Vania A.
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...
March 11, 2017

Date of experience: March 11, 2017