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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I love the next day delivery and you carry a variety of items for every occasion.
I love using this site to order flowers, it's fast, inexpensive & has great selections.
Friday, March 10,2017 was my mother's birthday. She was in the hospital after suffering a fall and I thought it'd be great to have some flowers delivered. I placed my order that morning since the site advertised same-day delivery within 4 hours.
Well, this did not happen.
That evening, she was moved to a nursing home for rehabilitation, which would have been a moot issue had the flowers arrived that afternoon. So when a delivery was attempted on Saturday, she was no longer at the hospital delivery address.
Having learned this, I contacted From You Flowers and gave them the new address for delivery. And since I gave them this updated information that morning, I had the expectation that the flowers would be delivered later that day.
Again, this did not happen.
When Sunday rolled around, I looked up my tracking information and found that delivery of the flowers still had not been made. I emailed the company about this failed delivery.
On Monday morning, March 13, I received an email of apology and assured that this issue was being investigated. (Good Lord, delivering flowers is what you do. How can this be hard?) I took another look at the tracking of the order, and still no delivery. Following that, I contacted my credit card provider to dispute the charge and emailed From You Flowers to not bother with their "investigation" for my order.
What a disappointment and a waste of time.
Placing an order was very easy and the prices are great.
My daughter sent me flowers from your florist and I loved them so I am making you my florist.
Pretty easy - I think it took my Lockheed discount - that was the only thing I wasn't sure about
I feel like there are hidden fees, if you use a coupon the prices go up. I wish it was more straight forward and more coupons were offered. I would likely use the services more often if that were the case. Also, the pictured item differed greatly from what was received. I understand there are different sizes, however if items will be missing it would be better if it was explained exactly what would be in the basket.
The flowers were delivered within an hour of ordering. The card was written in beautiful handwriting and exactly as I wished. Very pleased with the order! Thank you!
Lets see how everything works-ordering from abroad... Worked obviously very well - did Not see the product but my friend was very happy
The check out online would not take my PayPal acct but otherwise good
Beautiful arragment!
Thank you
Had to enter my credit card three times(there is nothing wrong with it)before it was accepted
I had actually tried two other flower sites, & became frustrated, so...I left those sites, came here, and I want to thank you, for making it so easy
And... they LOVED the flowers. Thank You!
The damage has already been done. I ordered a nice bouquet for my grandma's funeral. I had rush shipped hoping it would come the same day. Unfortunately that couldn't be fulfilled and nicely told it was going to be delivered first thing tomorrow and got my rush shipping refunded along with a $15 credit.
Here is where it got bad. I had originally wanted it delivered Wednesday, but I did not get the flowers until Saturday afternoon. I had to constantly call them every day wondering where my flowers are at.
When the flowers finally came they were the most embarrassing set of flowers I have ever seen. They were nothing like the pictures and I was judged by my whole family. I called for a refund and only to get a 30% refund. No refund in the world could turn back the humiliation I received from the flowers I purchased. I went ahead and disputed 100% refund with my bank.
I will never order from this company again and urge everyone else to never buy from this company again unless you want to be disappointed and embarrassed...
Worthless company.
The only issue I had, was the flowers I selected had the description of "Mason jar with raffia tied around it" but the flowers arrived in an ordinary little vase. No jar and no raffia. The flowers were nice so that was the importance part.
Delivery was faster that I expected, and both orders I sent x arrived on time, one earlier than expected,...very satisfied with all help, products I ordered & so were the recipients. Definitely will use again..
The damage has already been done. I ordered a nice bouquet for my grandma's funeral. I had rush shipped hoping it would come the same day. Unfortunately that couldn't be fulfilled and nicely told it was going to be delivered first thing tomorrow and got my rush shipping refunded along with a $15 credit.
Here is where it got bad. I had originally wanted it delivered Wednesday, but I did not get the flowers until Saturday afternoon. I had to constantly call them every day wondering where my flowers are at.
When the flowers finally came they were the most embarrassing set of flowers I have ever seen. They were nothing like the pictures and I was judged by my whole family. I called for a refund and only to get a 30% refund. No refund in the world could turn back the humiliation I received from the flowers I purchased. I went ahead and disputed 100% refund with my bank.
I will never order from this company again and urge everyone else to never buy from this company again unless you want to be disappointed and embarrassed...
Worthless company.
Great service, flowers were beautiful. Would definitely recommend and use again.
Shopping was easy. Just hope the flowers are done well.
As I suspected flowers looked like they were just thrown in the vase. Disappointed.
Delivered a day ahead of time. Recipient loved the flowers and balloon.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members