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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I could not see any information about handling cost until I had enter my creditcard no. I would have preferred to have that information before entering my creditcard no.
Great customer service! I appreciated the email that I received stating that my product could not be delivered on the original agreed-upon date and the prompt refund back to my card. My friend enjoyed his gift and it was better than I expected. I would definitely order from here again!
I was pleased by the ease of the experience and service but was a bit surprised by how tiny the bouquet was since that was not clear on the website. I would have bought a larger one had I known.
Ordering worked well. Now I will see if delivery also goes as well.
Delivered in a timely fashion!
The service charge was a surprise at the end. Had to reevaluate when I got to the last step.
Survey only gave two choices: received or did not receive. These flowers were sent to someone in a different state, so we could not confirm until we spoke to the this week.
Placing an order was great and the flowers are beautiful like the picture!
Overall a good experience. Delivered to the funeral home on time and the flowers appeared to be fresh. Price was competitive with other online venders.
So far it was good, we will see if the delivery is as good and the flowers look nice when they are receieved
Very happy with the flowers. They arrived beautiful and fresh. The shipping and handling was a bit pricy especially I spent $17 for the flowers and $15 on top of that for shipping and handling, but the reaction when the flowers arrived was totally worth it!
Did not see service charge of 14.99 till the end, so it was more expensive that I expected.
While the surprise birthday week flowers for a very good friend arrived in good time, I have to admit that I was a bit disappointed since the photo my friend sent bore very little resemblance to the arrangement's picture that I ordered. My friend said the bouquet was beautiful; however, I expected a little more color
Than one shade of red when the order example was more colorful and included a stargazer lily. However,
My friend was pleasantly surprised and the order was delivered in a very timely manner.
It is a real bummer that the delivery fee is so high, and it seems misleading to tack it on at the very end.
Price is higher than other sites
It would be nice to know how much the shipping and processing fee is without having to go through the whole thing only to have to back out.
Your prices are reasonable compared to other sites and delivered in a timely fashion.
Thanks you
Appeared to be as ordered. Was on the day I was promised. I've not seen them, just a pic...
I wanted same delivery, and evidently no florist was available for Sunday delivery. I was not told this, even after calling in several times to find out the status of the delivery. Yes, I got my 2.99 same day/weekend charge refunded, but I was expecting same day delivery and didn't find out until Monday morning that it wasn't going to happen.
Your company needs a way to notify customers THAT DAY, so that they may change their plans if they so desire.
I will not be using this company again or recommending.
My package arrived two days later
I ordered flowers and chocolate. Flowers delivered. Chocolate was not delivered. This is a fraud of the buyer! I'm very displeased.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members