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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My sister was very happy with the Fruit Basket that was delivered on time even though there was a snowstorm going on at the time. She said all that fruit made made the pain from her knee surgery seem like a lot less! I will definitely order from you again and again! ( I was a little disappointed that there was no pineapple as pictured but my sister didn't seem to mind at all)
The ordered was scheduled for delivery 3/12/17, it wasn't delivered until 3/13/17. Received an email saying it would be delayed but no reason given. The recipient sent me a photo of the flowers and I was disappointed. The arrangement was more greenery than anything. I am not satisfied with this particular arrangement or the delivery delay.
Was happy on a prior order so ordered again
I was told that arrangement was beautiful. I saw a photo and it was like the picture from which I picked. Great!
Hope it looks good and is actually delivered with no issues...
Love the products.
Thanks for making it so fun and easy!
At the upper 20% of expensive. Deceptive purchasing process fails to indicate at $14.xx up-charge for "service fee" until the final approval screen. Not kool, not friendly, very deceptive. Product was spectacular. My aunt called the florist and complimented them on the perfect product upon receiving it in the Vancouver, Washington area. THAT made my and her day too. Tweak that interface to fully disclose costs from the beginning.
Great prices and lots of arrangements to choose from
Fast easy and great! Very pleased :)
I was disappointed that you do not say there is NO Sunday delivery. Your ads say "Same day" or "Next day" which is very misleading! My sister didn't get her flowers on her birthday which was Sunday. They were delivered late afternoon on Monday. Bad job!
My only complaint is that the website checkout page doesn't work properly. The PayPal option keeps returning me to "review order"; I was forced to select payment by credit card.
So far, this is my first time with this site. I will reserve judgement once knowing the quality of the flowers and delivery satisfaction.
The order arrived on time and my sister thought the flowers and vase were "cute". When I saw a photo the flowers were not the same colors shown on your site. I picked the gift for the color combination but she was happy nonetheless.
I could not see any information about handling cost until I had enter my creditcard no. I would have preferred to have that information before entering my creditcard no.
Great customer service! I appreciated the email that I received stating that my product could not be delivered on the original agreed-upon date and the prompt refund back to my card. My friend enjoyed his gift and it was better than I expected. I would definitely order from here again!
I was pleased by the ease of the experience and service but was a bit surprised by how tiny the bouquet was since that was not clear on the website. I would have bought a larger one had I known.
Ordering worked well. Now I will see if delivery also goes as well.
Delivered in a timely fashion!
The service charge was a surprise at the end. Had to reevaluate when I got to the last step.
Survey only gave two choices: received or did not receive. These flowers were sent to someone in a different state, so we could not confirm until we spoke to the this week.
Placing an order was great and the flowers are beautiful like the picture!
Overall a good experience. Delivered to the funeral home on time and the flowers appeared to be fresh. Price was competitive with other online venders.
So far it was good, we will see if the delivery is as good and the flowers look nice when they are receieved
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members