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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Iris G.
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Found the extra expense at the end unexpected and expensive

Date of experience: March 16, 2017
D P.
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Excellent overall
March 16, 2017

Excellent overall. Nice presentation of the fresh fruit basket. Happy customer!

Date of experience: March 16, 2017
Ricardo R.
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First time doing this!
March 16, 2017

First time doing this! I hope everything goes well and it gets delivered!

Date of experience: March 16, 2017
Diane M.
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I was a bit disappointed at look of the bouquet. It was small for the price. I guess I was paying more for the delivery

Date of experience: March 16, 2017
Carol A.
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Flowers very beautiful
March 16, 2017

Flowers very beautiful.

Date of experience: March 16, 2017
Sandie V.
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Was a little disappointed that it was nothing like I ordered. Colors we different ordered because it had green poms and a square basket. No green poms and a smaller round basket.

Date of experience: March 16, 2017
Gale H.
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I decided at the last minute to send my daughter flowers for her birthday. I was surprised to learn that "fromyouflowers.com" offered same-day flower delivery, and thought "no way!" I ordered a beautiful birthday bouquet with the birthday balloon and hoped it would be as pretty as the online picture. That same afternoon I got a phone call from my delighted daughter thanking me for her "beautiful birthday bouquet and balloon!". Thank you for helping me share some joy on her special day!

Date of experience: March 16, 2017
Renee M.
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My daughter loved the flowers
March 16, 2017

My daughter loved the flowers. They made her smile.

Date of experience: March 16, 2017
Mithun A.
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That was quick and easy!
March 16, 2017

That was quick and easy!

Date of experience: March 16, 2017
Eli E.
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It was kind of pricey and the added $14.99 charge was a surprise at the end. I almost cancelled the order.

Date of experience: March 16, 2017
David P.
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Great site, great products, easy to navigate, fast and accurate deliver. Thank you.

Date of experience: March 16, 2017
Lillie F.
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Flowers not nearly as pretty as picture
March 16, 2017

Flowers not nearly as pretty as picture - don't know if they just went to different part of business but recipient did not receive until 3/16 so birthday surprise was ruined

Date of experience: March 16, 2017
Amber L.
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Overall, for the first time I ordered online flowers, I was impressed with the finished product. I wish the $14.99 handling fee would have been more visible and not such a shock at the time of checkout.

Date of experience: March 16, 2017
Kristin S.
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Our birthday girl said it was the best bouquet she ever received.
It was her 100th Birthday - so it was important to me that it was good!
Thank you for a great job!

Date of experience: March 16, 2017
Beth I.
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The flowers I ordered are listed as 27.99
March 16, 2017

The flowers I ordered are listed as 27.99. When you check out it lists them as 34.99 and a Bing discount of $7, making them 27.99. It should be $7 off the 27.99 price. The arrangement would have been bigger if I ordered the 34.99 arrangement and then got $7 off.

Date of experience: March 16, 2017
Rose L.
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Great choice, easy to order
March 16, 2017

Great choice, easy to order.

Date of experience: March 16, 2017
Michelle R.
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Just wish it could have looked more like the photo online. But still nice.

Date of experience: March 16, 2017
Louis F.
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Flowers were very nice however not as large/full an arrangement as expected since we paid for the 'premium' arrangement

Date of experience: March 16, 2017
Elliott X.
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I have used you numerous times and am very satisfied with the service you provide.

Date of experience: March 16, 2017
Dana L.
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I was very dissatisfied with my purchase
March 16, 2017

I was very dissatisfied with my purchase. The flowers were NOT delivered the same day, as requested and as paid for in this purchase. The customer service woman I spoke to during the evening of the day my order was placed was not very courteous or helpful to answer my questions and address my concerns. She basically told me there was no way that she could help me and to wait and see if they would be delivered still that night. She suggested that I could call the hospital (which I did before I called the help number) and inquire. Or wait and call again the next morning. When I asked her why I paid additional money to have the flowers delivered in the same day she simply said "I don't know what to tell you". The flowers were eventually delivered the next day, but not the same day as was advertised and paid for. I was extremely disappointed and will not use this company again.

Date of experience: March 16, 2017