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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sheryl F.
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I can't honestly answer the questions because I didn't see the plant that was sent. I sent this to a funeral and have not spoken with the family. I was very satisfied with the price and the ease of your online ordering process.

Date of experience: March 20, 2017
Tawnya e.
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Great!
March 21, 2017

Great!

Date of experience: March 20, 2017
Deborah F.
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Love your assortment!
March 21, 2017

Love your assortment! I'm sure that my sister will be pleased! Thanks

Date of experience: March 20, 2017
Tyree R.
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They "called" my wife and ruined the surprise
March 21, 2017

They "called" my wife and ruined the surprise. NOT COOL. There was 2 hours left of school so I called to see if they have been sent. The main office (I'm assuming) called our local office and it "just so happens" that they were on their way out the door and we're delivering them. I'm assuming if I wouldn't have called if they would have been still sitting in the local office waiting for something to happen to them.

Date of experience: March 20, 2017
Shawn D.
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Your website is very hard to even order simple flowers

Date of experience: March 20, 2017
Kate a.
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Sent email advising the flowers were lousy, wilted and brown around the edges. I could understand if they had sat a few days but these were delivered today. Hmmmm, maybe they were a few days old and we're pawned off on me because they thought I was out of town and wouldn't be there to see how sub par the arrangement was.

Date of experience: March 20, 2017
Ana T.
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The plant arrangements were for my in-laws' 69th wedding anniversary. They were delivered to a nursing home were they reside. My in laws loved them and so did the nurses and the other residents. I am very happy with my purchase.

Date of experience: March 20, 2017
Thalia L.
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Very user friendly site with lots of great flower options!

Date of experience: March 20, 2017
Nan S.
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The 14.99 service/handling fee should be mentioned before final step. Also, I didn't receive 20% discount for initial order, which was promised on first page.

Date of experience: March 20, 2017
Jahnavi M.
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Website was clear and easy to navigate
March 21, 2017

Website was clear and easy to navigate - was disappointed that I was not notified that same day delivery could not be met until after I completed my purchase.

Date of experience: March 20, 2017
Paola H.
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The flowers didn't look like the picture...
March 21, 2017

The flowers didn't look like the picture... just the similar colors...

Date of experience: March 20, 2017
April L.
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They were beautiful and on time thank you!
March 21, 2017

They were beautiful and on time thank you! I will be using this service again!

Date of experience: March 20, 2017
Janie G.
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Easy to purchase, prices are a little too high with all the added fees, but had to buy.

Update 3/20/17 the delivery time was delayed 3 days. I ordered Friday and my mother is just getting them today 3/20/17 yet y'all still want to charge me almost 50 bucks. Somehow I don't find that very good service. I don't want your 12 credit that expires in so long.

Date of experience: March 20, 2017
Carmen L.
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Fromyouflowers help me to bring my son a happy moment with a beautiful basket.

Date of experience: March 20, 2017
Baran S.
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Itsbetter to inform customers about other fees in first page

Date of experience: March 20, 2017
Deborah F.
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This was a VERY unique arrangement for my sister's 50th birthday. A long distance birthday is hard to get for & the cake was PERFECT! Colors to match the occasion ( black & white). Got just what I wanted.

Date of experience: March 20, 2017
Susan E.
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Great selection of flowers...
March 20, 2017

Great selection of flowers...reasonable prices...easy navigation of site.

Date of experience: March 20, 2017
Susan I.
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Would like better coupons...
March 20, 2017

Would like better coupons...like free shipping & handling... :)

Date of experience: March 20, 2017
Kayleigh W.
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The flowers were late and look like a sad bouquet from a hospital gift shop! They were supposed to be a summer bouquet but were very sad looking. I am very disappointed.

Date of experience: March 20, 2017
Tina L.
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I had paid for next day delivery for Sunday on my friends birthday since it gave me the option to do so. I had to spend a certain amount though so I adjusted my order to have that delivery date. I woke the morning of to an email stating that my delivery wasnt possible until the following day (Monday). I ended up having to tell my friend she would be getting a package but a day late as I didnt want her to think I messed up her bday when I had wanted it to be a surprise. My delivery charge of $2.99 was refunded to me but I will say I was disappointed. If its not possible to get a delivery on a Sunday then it shouldnt be an option when I put in the zip code. The flowers did come today and she said they are stunning! Very happy with the way the product turned out.

Date of experience: March 20, 2017