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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Tara G.
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Overall the experience was a good one
March 20, 2017

Overall the experience was a good one.

Date of experience: March 20, 2017
MaryKaye B.
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Fine
March 20, 2017

Fine

Date of experience: March 20, 2017
Bonnie B.
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Recipient was satisfied
March 20, 2017

Recipient was satisfied.

Date of experience: March 20, 2017
Jill A.
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Paid for deluxe...
March 20, 2017

Paid for deluxe...did not look like that, it was small but the teddy bear was nice. WAY over priced for what I got...won't wait until last minute again.lesson learned...

Date of experience: March 20, 2017
Carol H.
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Many great choices
March 20, 2017

Many great choices. Had problems with using PayPal. Delivery price a bit steep.

Date of experience: March 20, 2017
joy P.
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I paid for the mid-priced bouquet
March 20, 2017

I paid for the mid-priced bouquet. What I received looked like the lower priced bouquet. And also it doesn't look like the picture. I don't think the flower arrangement was done particularly well. I would not use this local florist again and would recommend that the service not use them. I don't feel like I got what I paid for.

Date of experience: March 20, 2017
Adrienne T.
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Free or 1/2 price delivery would be nice when you are paying nearly as much for the delivery as you are for the bouquet it seems a little ridiculous

Date of experience: March 20, 2017
francine o.
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My mom is disabled and cannot use the phone
March 20, 2017

My mom is disabled and cannot use the phone. My sister saw the flowers when she went over to wish her a Happy Birthday. My mom was quite happy with the delivery.

Date of experience: March 20, 2017
Joanne P.
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The flowers are absolutely gorgeous
March 20, 2017

The flowers are absolutely gorgeous. The ordering process was very easy. I was disappointed that the flowers were not able to be delivered the same day. I was offered a refund for same day ship fee though. I would definitely recommend using this site.

Date of experience: March 20, 2017
Pam J.
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I had to called to check on the delivery of my order. They arrived around 2:30. I order the deluxe bouquet. For the price I paid the bouquet should have been fuller.

Date of experience: March 20, 2017
starr K.
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Speedy delivery and a very nice arrangement
March 20, 2017

Speedy delivery and a very nice arrangement

Date of experience: March 20, 2017
Sandra E.
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Easy order placing
March 20, 2017

Easy order placing.

Date of experience: March 20, 2017
Tammy S.
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It was easy and fast
March 20, 2017

It was easy and fast. When they received the plant arrangement they thought they were beautiful and cryed for being so thoughtful they for them.

Date of experience: March 20, 2017
Lynda C.
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Easy to use
March 20, 2017

Easy to use - nice selection - quick delivery - 10% discount - and a lovely arrangement very close to the online picture - I can't ask for much more! Very pleased!

Date of experience: March 20, 2017
Eva R.
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Web-site is user friendly
March 20, 2017

Web-site is user friendly

Date of experience: March 20, 2017
Sue D.
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Was not same colors that I ordered
March 20, 2017

Was not same colors that I ordered.

Date of experience: March 20, 2017
Peggy E.
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Very easy to order
March 20, 2017

Very easy to order. Surprised at the end with the service/handling fee. Not told before that it was an additional $14.99 in addition to the $2.99 delivery.

Date of experience: March 20, 2017
Gwendetta S.
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My only complaint is that I requested the flowers to be done in bouquet style with the vase separately, but they came in the vase with water. Otherwise everything was good.

Date of experience: March 20, 2017
Pennsylvania
1 review
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Found this site when shopping for my daughter's birthday. Did not due my due diligence and look at reviews. What they actually sent was so SUB PAR that I was so embarrassed! I live in CA and she is in NY. This should of been special and it WAS AWFUL! CHEAP, cheap substitutions for the pictured photo of flowers, candy and balloon. They only got the ballon right. Even though they offer a money back guarantee it took SO long and they made me jump through a lot of hoops to get it. Tried to get me to OK them replacing the items with an upgrade (i. E. what they should of sent originally). I had to demand a full refund and then they gave it to me. STAY AWAY. NOT WORTH THE EFFORT AND PERHAPS EMBARRASSMENT!

Date of experience: March 20, 2017
jennifer T.
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She loves them
March 20, 2017

She loves them

Date of experience: March 20, 2017