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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Rebecca G.
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I wasn't going to purchase the flowers when I saw the additional $14.99 fee but I was grateful for the coupon I received! I couldn't believe the flowers arrived so quickly. I was absolutely amazed by how beautiful the flowers were and how quickly they arrived to my mom the same day I ordered them. Thank you!

Date of experience: March 21, 2017
James V.
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The ordering process was quick & easy
March 21, 2017

The ordering process was quick & easy. The flowers were beautiful!

Date of experience: March 21, 2017
Michael D.
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Beautiful product and service
March 21, 2017

Beautiful product and service

Date of experience: March 21, 2017
Jane P.
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Not as nice as the picture, but it was still nice. Loved the quick delivery.

Date of experience: March 21, 2017
Mary K.
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Wish there was mention of the shipping/ handling fee before reaching finalization screen. Online ordering said flowers would ship in approx. 1 hr 20 mins, but flowers were delivered narrowly by deadline. Luckily, recipient was happy with flowers. Thanks for getting them there!

Date of experience: March 21, 2017
Ronald S.
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Thanks great job and i will be back SOON!
March 21, 2017

Thanks great job and i will be back SOON!

Date of experience: March 21, 2017
Helen C.
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There was no mention of the service/handling fee until the last stage of purchasing. This was an unpleasant surprise after thinking I found a great deal.

Date of experience: March 21, 2017
teresa R.
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I love ordering flowers here, the flowers are always on time and beautiful.

Date of experience: March 21, 2017
Marla G.
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It was very nice
March 21, 2017

It was very nice

Date of experience: March 21, 2017
Marilyn L.
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I made an error when I ordered the flowers online and sent the flowers for my granddaughter to her house but to my own name. Maybe there is a way for you to prevent that in the future.

When I wanted to call to have the error corrected I had to hunt and hunt to find a phone number to call. Maybe that information could be made easier to find also. I did eventually find it and it was corrected and was delivered correctly to my granddaughter in her own name.

Thank you.

Date of experience: March 21, 2017
Efren M.
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No comments thanks
March 21, 2017

No comments thanks.

Date of experience: March 21, 2017
Samantha S.
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I've very pleased with the flowers your company offers. I'm also happy that they get delivered in a timely matter.

Date of experience: March 21, 2017
Patrick B.
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I was pleased with the turn around and convenience. The delivery confirmation was a bit lacking and moreover the end product DID NOT match the size of the pictured item by any stretch.

Date of experience: March 21, 2017
Tracey M.
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Easy experience, excellent suggestions and pricing. And thank you for the discount!

Date of experience: March 21, 2017
Samuel W.
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Overall, I had a great experience with my order. The flowers arrived in a timely manner and it was easy to make the order from far away, as I do not live in Tennessee or even in the states currently. I was very pleased with that and so was the recipient of the flowers.

The only thing I was slightly bothered by was that while making the order I was not made aware of the shipping and handling costs until the very end of the order when I went to finalize it. It would have been valuable to know up front roughly how much I would be spending total instead of the surprise at the end. I did find the price to be a little high.

Thank you for a positive experience and I would certainly recommend you to others! My only suggestion is to make the shipping and handling costs more transparent up front.

Date of experience: March 21, 2017
Tabi E.
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Order was placed for 3/13 delivery never arrived till 3/17...after many phone calls and emails.

Date of experience: March 21, 2017
Michael R.
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I wish that the photos would match the items depicted and not upgraded deluxe items and I do not like the industry-wide tendency to add additional handling charges at checkout but my Mom really liked the flower arrangement, which was delivered on the requested date, and in the end I guess that is what buying flowers is all about.

Date of experience: March 21, 2017
Maria G.
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Delivery was a little later than expected and almost didn't make it but the situation was quickly addressed and flowers were delivered on the big day. Next tume I will consider paying extra to have flowers delivered before noon.

Date of experience: March 21, 2017
Cyndi S.
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I is difficult to imagine what premium will look like if there is not a photo. I was not pleased with the flowers that were added. I just thought they were not very attractive.

Date of experience: March 20, 2017
Arrington H.
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Beautiful arrangement!
March 21, 2017

Beautiful arrangement!

Date of experience: March 20, 2017