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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Amy W.
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Site is a bit confusing to use
March 21, 2017

Site is a bit confusing to use. Can't see fully disclosed delivery charges until very late in the process, which is misleading.

The recipient sent me a photo of her flowers and they were fine, but only fine. Nothing special or particularly well arranged. Mostly greens.

Date of experience: March 21, 2017
Kim A.
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There is no place to update a coupon code
March 21, 2017

There is no place to update a coupon code. I found one online and couldn't use it because I was stuck with another one. I wanted to use PayPal but your site wouldn't allow me to. Overall a bad experience but I loved the bouquet.

Date of experience: March 21, 2017
Troy J.
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Thank you for fixing my order and as always I will be ordering again!

Date of experience: March 21, 2017
Jone K.
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My order was out of state to my 95 yr
March 21, 2017

My order was out of state to my 95 yr. Old aunt. She seemed pleased. Of course, I cannot see the flowers.

Date of experience: March 21, 2017
Kim W.
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Fast, easy, and affordable
March 21, 2017

Fast, easy, and affordable.

Date of experience: March 21, 2017
Lori S.
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They were for my sister in the hospital and she said they were beautiful

Date of experience: March 21, 2017
Haneen G.
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The plants were perfect and fresh, worth the money. But the chocolate not, you could get a better quality for $15!

Date of experience: March 21, 2017
FAITH M.
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I WAS AMAZED AT THE SELECTION OF ARRANGEMENTS ON YOUR SITE. ONE I ORDERED IS FOR MY BROTHER'S BIRTHDAY AND THE SECOND IS FOR OUR DAUGHTER'S WEDDING ANNIVERSARY. I WILL DEFINITELY USE YOU AGAIN!

FAITH MCKEE

Date of experience: March 21, 2017
Debra S.
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Every thing was very Easy / so hopefully the flowers will arrive today as planned and we will see about future flowers

Date of experience: March 21, 2017
richard t.
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Prices of product a little more than expected, service charge to high...

Date of experience: March 21, 2017
Kiersten R.
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They didn't deliver when paid extra for same day shipping. They did credit but had multiple issues delivering to a business. If they wouldn't of given me a credit I probably not use them again. I'm willing to give a second chance due to one customer service rep who went above and beyond and contacted me back when order was finally delivered

Date of experience: March 21, 2017
Nate R.
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Delivery promptly
March 21, 2017

Delivery promptly

Date of experience: March 21, 2017
David G.
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Easy website and great selection of flowers
March 21, 2017

Easy website and great selection of flowers

Date of experience: March 21, 2017
Raymond P.
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Quick delivery
March 21, 2017

Quick delivery. Recipient was very happy.

Date of experience: March 21, 2017
Cynthia H.
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Flowers were delivered quickly the flowers look beautiful and fresh service was good

Date of experience: March 21, 2017
Deb J.
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Delivery was Great
March 21, 2017

Delivery was Great. However, the plant was way smaller than in the description.

Date of experience: March 21, 2017
melissa I.
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She loved them!
March 21, 2017

She loved them!

Date of experience: March 21, 2017
Jacqueline G.
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When i called to check on my order, the canned response was not at all helpful

Date of experience: March 21, 2017
Robyn H.
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Had trouble with the paypal link but otherwise it was great. My boss loved the arrangement. I have not seen it yet but I hope its as nice as the ones I saw pictures of on-line.

Date of experience: March 21, 2017
Ann D.
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I ordered the deluxe and the bouquet was small and one side had dead droppy flowers. Very disappointed.

Date of experience: March 21, 2017