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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sherry R.
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It's not worth the money paid
March 23, 2017

It's not worth the money paid. It's terrible but for her it's the thought that counts.

Date of experience: March 23, 2017
Rach R.
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You show one price and then when you go to the check out the price is actually 43% higher! This is nothing more than bait and switch.

The order looked nothing like what I picked out online.

Date of experience: March 23, 2017
nan b.
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Nice selection
March 23, 2017

Nice selection. Good prices.

Date of experience: March 23, 2017
Nancy L.
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Sent my daughter flowers for her birthday
March 23, 2017

Sent my daughter flowers for her birthday. They were not the flowers I picked out for her so, I'm very disappointed. Don't know if I got my moneys worth or not, I ordered the Deluxe size. The ones she received were mostly mums and a few lilies. The card was signed Mom Mom. I hope others have better results than I did.

Date of experience: March 23, 2017
Pennsylvania
1 review
0 helpful votes
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Horrible! Stay away
March 23, 2017

Place an order for my Wife's Birthday and paid an extra $5.0 to have it at her work before 12:00 noon. I ordered an arrangement of "Created with white lilies, yellow roses, purple Monte Casino and blue delphinium.", copied right from their website. Her ordered arrived at 3:45 pm and it was 19 tulips. 9 pink and 10 yellow tulips. What the! Tulips? Tulips are not even in the description of what I ordered! They were all closed up and not even open. I called to give feedback of my displeasure of what she received. I was told they would refund me the $5.00 rush delivery charge, which they did, and the "Deluxe" version of what I ordered would be resent the following day. Next day came! Nothing was re delivered. Once again I called and was promised they promised the delivery again! Day 3 nothing! The worst part is what we do have is starting to die after 3 days. They are falling over, limp and never even opened up, not 1 tulip! So un happy! I will be calling to demand a full refund.

Date of experience: March 23, 2017
ginny Z.
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The flowers were sent on time and fresh!
March 23, 2017

The flowers were sent on time and fresh! I would use the company again

Date of experience: March 23, 2017
Monica E.
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Positive experience
March 23, 2017

Positive experience. Quick and easy shopping.

Date of experience: March 23, 2017
Mary M.
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I found your website confusing
March 23, 2017

I found your website confusing. Too many questions, wasn't always clear, etc

Date of experience: March 23, 2017
Teresa S.
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I live in a different town from where I had the flowers delivered, so after talking to the recipient and seeing photos of the flowers, I was very pleased, along with my daughter who received them. I will definitely use fromyouflowers.com again in the future.

Date of experience: March 23, 2017
Wazirah W.
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There was no mention of the additional 15.00 shipping fee for the flowers until the final page where I select to place my order. This is misleading and can easily be missed when making the purchase.

Now that I have recieved the flowers I am even more annoyed. The website says hand delivered flowers meaning the florist will hand deliver already setup and looking pretty. Instead the flowers were delivered in a box by fedex/ups. The reason I came to this site and sucked up the additional cost for shipping was because I wanted hand delivered flowers. Also we did the personalized vase with the picture. The picture wasn't even wrapped around the vase.

Overall a bad experience.

Date of experience: March 23, 2017
Melvin A.
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You should mention the shipping and handling charge at the beginning.

Date of experience: March 23, 2017
Sheryl C.
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Great so far as long as my Daughter gets her flowers today I will be very HAPPY I had Chris send me a picture of the flowers. The picture did not look like the item I purchased. I bought a PINK arrangement. Was mostly red and purple. Made me realize sight unseen is not the way to go.

Date of experience: March 23, 2017
Dianne W.
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I'm not happy that you did not make it clear about the extra expenses, $14.99 service charge plus $5.99 local sales tax, prior to my placing the order

Date of experience: March 23, 2017
Deb P.
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Did not get the vase I ordered very disappointed

Date of experience: March 23, 2017
Yoalem K.
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This is the first time I used your service and the experience is great. I would definitely do business with this company in the future. I will spread the word for you guys among fellow service members like myself who are deployed. It's a great way of touching our loved ones and you guys made it possible. Thank you.

Date of experience: March 23, 2017
Carlos L.
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It is quick and easy
March 23, 2017

It is quick and easy. The delivery was sooner than I expected and she loved the flowers and the whole arrangement. Thank you for this

Date of experience: March 23, 2017
Kerry F.
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So far very nice site to order on
March 23, 2017

So far very nice site to order on. I will wait to see what she thinks of her gift before I order again

Date of experience: March 23, 2017
Rukhsana A.
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Pic online is very deceiving
March 23, 2017

Pic online is very deceiving. Ordered the deluxe bouquet but it still didn't look quite full and lush.

Date of experience: March 23, 2017
Robert C.
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#
March 23, 2017

#

Date of experience: March 23, 2017
LaRinda Y.
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I was looking for some fruit basket for my 86 year daddy. Hopefully this will brighten up his stay in the hospital

He was grinning ear to ear!

Date of experience: March 22, 2017