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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Courtney F.
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Better this time but did have to call once
March 24, 2017

Better this time but did have to call once. Because it was delivered to the wrong address after I called last night to change the address

Date of experience: March 23, 2017
Christina I.
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Disappointed with first bouquet but they sent me new second bouquet from different florist that was beautiful! Well done

Date of experience: March 23, 2017
Linda A.
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A wonderful florist!
March 23, 2017

A wonderful florist! So glad I found them, because I will be ordering more flowers for my granddaughter in the future!

Date of experience: March 23, 2017
Harold W.
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Don't need a billing address when paid for by a credit card

Date of experience: March 23, 2017
Chandra Z.
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Shopping and handling charge is high
March 23, 2017

Shopping and handling charge is high. Item was not as pictured. Ordered a box of candy but was sent a bag of kit kats. Spoke with supervisor and given discount.

Date of experience: March 23, 2017
Trudy G.
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My shopping experience was good but I think you shipping cost is way over priced.

Date of experience: March 23, 2017
Jeanne W.
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I ordered an arrangement I thought would be available year round. The site doesn't ask what time you want the gift delivered, so I had to email for information. The next thing I know, i get a call from someone at the site saying that what I ordered has to be acquired from out of town and couldn't possibly be there on the day I wanted it. So they ordered from someone local to the church -- which is what I thought i was doing to begin with -- and I had to pick a different plant that would be available [which is odd because, it's California. Can't we grow pretty much anything any time?]. I made sure when I went to the funeral today that it was there, but for $80 I kind of thought it would be bigger and nicer. I was late myself, so I have no idea when the plant arrived at the church. I guess I should have gone with the flower arrangement instead. So, as the old song goes, it's a little bit me, a little bit you.

Date of experience: March 23, 2017
Michael C.
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Easy to use, and great deals
March 23, 2017

Easy to use, and great deals. Excellent selection of beautiful designs. The most difficult part is making a final choice!

Date of experience: March 23, 2017
Calvin H.
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Perfect
March 23, 2017

Perfect. I have used them in the past and will continue using them. The service and products are outstanding

Date of experience: March 23, 2017
Eileen Z.
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Was delivered on time and reciever of gift was very pleased and happy with flowers.

Date of experience: March 23, 2017
Michael N.
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First time with your business
March 23, 2017

First time with your business. I would do it again. My Aunt loved the flowers and the delivery person was very professional and kind.

Date of experience: March 23, 2017
Mario G.
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Almost didn't make it beforethe end of the day!

Date of experience: March 23, 2017
Kenneth l.
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It was very convienent thank you
March 23, 2017

It was very convienent thank you

Date of experience: March 23, 2017
Lori B.
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So simply and fast to place an order
March 23, 2017

So simply and fast to place an order

Date of experience: March 23, 2017
Michael D.
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This has been a delightful experience
March 23, 2017

This has been a delightful experience. Fromyourflowers made the whole process so easy - and affordable. Ordering the flowers was much simpler than other websites I have used.

Date of experience: March 23, 2017
Titus D.
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Your handeling and processing fee of 14.99 plus fee the 2.99 same day service charge is excesive and greedy!
For some tulips in a vase, it better be top quality...if you want to win me over as a future client.

I still think that that 2.99 same day on top
Of your service handling fee, does look
Excessive sorrry!
Being in the Buisness my self its about making
Costumer feel that you appreciate your Buisness after all I selected you
And the tag on on that base price did not make
Feel good it's better to have a flat fee
And show the love for your Buisness
That's all...but in the end you made my
Friend happy and that was the whole purpose
Of this transaction, so thank you for that...

Date of experience: March 23, 2017
yelaine d.
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Very easy hopefully the flowers look like the picture.

Date of experience: March 23, 2017
Civa H.
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The flowers didn't look as fresh as they were in the picture they look whelped for the price and the small size I would probably not order from here again.

Date of experience: March 23, 2017
Cheryl M.
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They weren't as fresh but my mom loves them anyways

Date of experience: March 23, 2017
kathy f.
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Was very easy
March 23, 2017

Was very easy.

Date of experience: March 23, 2017