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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Katrin E.
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It's great that it is possible to order also when you live in a different country.

Date of experience: March 24, 2017
kathaleen F.
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Thank you
March 24, 2017

Thank you

Date of experience: March 24, 2017
Hannah R.
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I wish you would offer full cards (like greeting cards) to purchase on the side (like you offer chocolate and teddy bears and balloons) so people could write out longer messages. Also, the handling fee seems a bit high compared to competitors' prices.

Date of experience: March 24, 2017
Bill W.
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I selected a special offer of $20 arrangement and then my account was charged $37. Seems a $17 delivery charge is a bit steep!

Date of experience: March 24, 2017
James B.
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Very beautiful flowers
March 24, 2017

Very beautiful flowers. Great way of not worrying about going out at the last second to buy flowers. Reasonable pricing.

Date of experience: March 24, 2017
Laurice R.
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The vase I ordered was cylindrical, however my sister received an oval one.

Date of experience: March 24, 2017
Linda B.
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Pricey but it was a gift for my great grandson who loves Resses. Service was good.

Date of experience: March 23, 2017
Laurie M.
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Easy to do, I got a discount of 1 cent, because I had a card with a discount, however I understand they charge for handling and delivery, which was $14.99, so its really NOT a discount.

Date of experience: March 23, 2017
Sharon A.
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Today was so quick and easy thank you...
March 24, 2017

Today was so quick and easy thank you...

Date of experience: March 23, 2017
Stephanie O.
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Flowers were nice but did.not.match photo I had ordered.

Date of experience: March 23, 2017
Irene R.
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To order flowers was easy
March 24, 2017

To order flowers was easy.

Date of experience: March 23, 2017
Allison Y.
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Super easy to navigate the different floral arrangements. Check out was also super easy and fast. There's not a doubt in my mind that I'll use fromyouflowers again! I've used other online floral services and this one is by far the best. My friend was so grateful. Thank you for helping me congratulate her on a big accomplishment

Date of experience: March 23, 2017
Marie H.
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I liked the variety offered
March 24, 2017

I liked the variety offered. I did not like the shipping and handling cost but liked the 20% discount.

Date of experience: March 23, 2017
Alton D.
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...
March 24, 2017

Date of experience: March 23, 2017
Susanna S.
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Very easy to have flowers sent to someone out of state

Date of experience: March 23, 2017
Yanzhi D.
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Didn't list handling/deliver fee at the beginning. The price was confusing/misleading

Date of experience: March 23, 2017
Matt A.
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Super easy fast convenient
March 24, 2017

Super easy fast convenient. I changed from 5 stars to 4 overall after my order was complete. I received a delivery confirmation but after four hours I hadn't received the delivery. I called customer service they said it was delivered, but it wasn't. They were amazing to deal with and said they would deliver next day, however after I hung up 15 minutes later arrangement showed up. I will definitely use service again.

Date of experience: March 23, 2017
Josanne C.
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...
March 24, 2017

Date of experience: March 23, 2017
Phyllis O.
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Recipient was delighted with flowers
March 24, 2017

Recipient was delighted with flowers. Fresh and still opening so they last longer. Site was a little confusing but was able to change, flowers were showing my name but recipient address was correct.

Date of experience: March 23, 2017
Frank U.
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Lovely arrangement receiver commented on how beautiful and right on time thank you you always deliver as you promised

Date of experience: March 23, 2017