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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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William M.
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Easy and went well!
March 26, 2017

Easy and went well!

Date of experience: March 25, 2017
Rashad M.
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My wife worked from 9-5 and the delivery took place at 530. Horrible timing.

Date of experience: March 25, 2017
Gloria C.
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Very easy to order, nice selection, and good prices

Date of experience: March 25, 2017
DC B.
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Everything was perfect
March 26, 2017

Everything was perfect - the flowers and chocolate were received - she raved about it. Thrilled

Date of experience: March 25, 2017
Leslie N.
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The flowers were delivered without any card to say who sent them. Don't know if it got lost at the nursing home, or what. They were for my brother-in-law, and I told his wife ahead of time that I was sending some. Otherwise, they would not have known who sent them.

Date of experience: March 25, 2017
Al M.
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Delivery is way too expensive!
March 26, 2017

Delivery is way too expensive!

Date of experience: March 25, 2017
Heather K.
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The gift basket looked beautiful and my son was thrilled thank you

Date of experience: March 25, 2017
Dr U.
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Very reliable and quick service
March 25, 2017

Very reliable and quick service- not cheap but wonderful flowers and easy to order

Date of experience: March 25, 2017
Paul L.
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You should be upfront with your delivery charge

Date of experience: March 25, 2017
Laurel O.
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These flowers were a gift to someone else so I can only assume they were as beautiful ad pictured

Date of experience: March 25, 2017
Trey C.
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Quick and easy purchase
March 25, 2017

Quick and easy purchase

Date of experience: March 25, 2017
John Y.
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My daughter sent a picture of the flowers she received. The quality and color was good but the bouquet seemed small for an upgrade. I'm glad I didn't order the standard size.

Date of experience: March 25, 2017
Liz H.
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It's always more difficult when ordering from abroad. We are from England, and the flowers for family in a difficult situation. So we were happy that the flowers arrived as requested. We saw pictures of the flowers and they look beautiful. Thank you for good service.

Date of experience: March 25, 2017
Ana B.
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My shopping experience was very speedy and easy.

Date of experience: March 25, 2017
Annie K.
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Having a "hidden" service fee was surprising and a bit frustrating. I expected a delivery fee, but not an added $14.99. I really wanted the flowers delivered today, so I went ahead with the order.

I was really disappointed that the flowers weren't delivered by 6:00 pm and were left on the doorstep of the person getting the flowers. I will never use your services, or recommend them to anyone else again.

I spoke to two people at customer service. The first one was incoherent and less than excited to help me. The second one was very, very helpful and kind.

Date of experience: March 25, 2017
Patty G.
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Haven't seen the flowers yet...
March 25, 2017

Haven't seen the flowers yet...

Date of experience: March 25, 2017
Tiffany K.
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I appreciate the flexibility in sending the flowers at a time that was good for me. They were beautiful.

Date of experience: March 25, 2017
Sherry S.
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The florist that made the bouquet in Florida did a beautiful job!
I do think the delivery charge is excessive on the orders.

Date of experience: March 25, 2017
Kelli C.
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Delivered a day early even!
March 25, 2017

Delivered a day early even!

Date of experience: March 25, 2017
Abram U.
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Paid for premium and they look small
March 25, 2017

Paid for premium and they look small

Date of experience: March 25, 2017