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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jonna K.
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Always use this site, always pleased
July 2, 2020

Always use this site, always pleased.

Date of experience: July 2, 2020
Claudia D.
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Easy & simple to use website
July 2, 2020

Easy & simple to use website.

Date of experience: July 2, 2020
Kayleigh P.
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So far has been fine
July 2, 2020

So far has been fine. Will consider whether to use product again after receipt of flowers. Update: was delivered by surprise to my GF! She didn't mention any issues and was happy!

Date of experience: July 2, 2020
Ann O.
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I am VERY disappointed in my order
July 2, 2020

I am VERY disappointed in my order. While I read the information regarding substitution policy the web site picture of the order that I placed had roses and carnations in the base of the "cake" and one rose on the top. I love roses and this is one of the reasons why I specifically chose this product. What I received was all carnations on the base and not one rose, only one rose on top. I can't imagine that the florist that fulfilled this order would not be able to provide the orange roses as required. I honestly can't tell you how disappointed I am. I have been waiting to order this and it's for my 60th birthday this week and it's just sad. I will not do business with you again.

Date of experience: July 1, 2020
Barbara S.
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I was extremely disappointed with the flowers I had delivered to celebrate a 100th birthday. The website showed a beautiful floral arrangement of stargazer lilies. The flowers that arrived were stalks with only buds, not a lily flower in sight. So upsetting. I will not use this site again.

Date of experience: July 1, 2020
jes K.
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Awesome selection and awesome service
July 2, 2020

Awesome selection and awesome service

Date of experience: July 1, 2020
Lois B.
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The person receiving flowers was very happy
July 2, 2020

The person receiving flowers was very happy.

Date of experience: July 1, 2020
Betty S.
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Everything is good
July 2, 2020

Everything is good

Date of experience: July 1, 2020
debra n.
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Mom absolutely loved her birthday gift!
July 2, 2020

Mom absolutely loved her birthday gift!

Date of experience: July 1, 2020
Albert W.
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Lovely growers choice flowers delivered on time

Date of experience: July 1, 2020
Lil K.
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Website is easy to use
July 2, 2020

Website is easy to use. We are pleased with the variety of floral arrangements to choose from.

Date of experience: July 1, 2020
Len C.
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Made it very easy and convenient
July 2, 2020

Made it very easy and convenient. Delivered when we asked will Order again

Date of experience: July 1, 2020
Gabriela O.
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Website is easy to use with a lot of beautiful flower options

Date of experience: July 1, 2020
Sherri W.
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Order online exactly what I wanted flowers, note and balloon day before delivery date. Person received flowers and note card but no balloon. Flowers looked nothing like I had requested and no balloon. Chatted online concerning balloon not being there they issued credit for balloon.

Date of experience: July 1, 2020
Beronica K.
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Good price quick and convenient
July 2, 2020

Good price quick and convenient.

Date of experience: July 1, 2020
Karen F.
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Your site was very easy to maneuver
July 2, 2020

Your site was very easy to maneuver. I had the flowers sent to someone five hours away from where I live, so I only saw a picture of the delivered arrangement. It was delivered at exactly the time I wanted. The arrangement looked good but not quite as fresh as it did on your website. The person who received the flowers was thrilled. Thank you!

Date of experience: July 1, 2020
Kelle J.
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Flowers were nice
July 2, 2020

Flowers were nice. They always are 'thinner' than the photos so that was expected. They did however forget the balloon that was part of the flower package ordered. Recipient was happy though.

Date of experience: July 1, 2020
John S.
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Calling support was a nightmare
July 2, 2020

Calling support was a nightmare

Date of experience: July 1, 2020
Debbie S.
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I had a credit of $12.19 but it looks like it was not applied to the sale price of $37.80. Can you research this and get back to me? It's very confusing. Don't understand why.

Date of experience: July 1, 2020
J C.
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Quick, easy, professional
July 2, 2020

Quick, easy, professional.

Date of experience: July 1, 2020