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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Medya A.
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I am happy I used your service, you were on time and the flowers were amazing...

Date of experience: April 5, 2017
Karen C.
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I did not like how I had to put all of my information in before I had seen the bottom line BUT it is well worth it. I got what I wanted for a reasonable price. Thank you!

Date of experience: April 5, 2017
Brian D.
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Easy to order
April 5, 2017

Easy to order. But the "be happy boquet" was not as happy as I wanted. A clear container instead of the mug was substituted because of non availability. A phone call would have been nice to explain that the product was not completely available as ordered/shown/described. They did send a coupon for the unhappiness though.

Date of experience: April 5, 2017
Darlene B.
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I thought it was great UNTIL I SAW TWO sevice charges of $14.99 even though both items are going to the same residence. Poor Business practice...I should have contacted a local flower shop:-( Then, the Best part is she didn't receive her "Same Day" fruit basket and for that total disappointment I got a mere $11 credit

Date of experience: April 5, 2017
Debbie D.
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The selection and pricing of the arrangements themselves was exceptional. They were delivered on time and were well received by my daughter who was having a birthday. However I did not like to be surprised at check out with such a high service charge. Knowing that a large service charge was going to be added most likely would have changed my order.

Date of experience: April 5, 2017
Becca W.
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It was great!
April 5, 2017

It was great! Super easy! Affordable flowers

Date of experience: April 5, 2017
Linda C.
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Ease of a placing order
April 5, 2017

Ease of a placing order

Date of experience: April 5, 2017
Alena D.
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I would have been happier if the flowers looked closer to the picture for the price I paid. Also when you purchase at Noon, you'd expect delivery to be before 6pm. I feel the flowers were scarce and not even close to as advertised. Although they were pretty, I don't feel worth the price. Delivery shouldn't be 6 hrs later.

Date of experience: April 5, 2017
Kathleen J.
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Site was easy and clear
April 5, 2017

Site was easy and clear.

Date of experience: April 5, 2017
Lisa B.
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Good
April 5, 2017

Good- Delivery charge a little high

Date of experience: April 5, 2017
Lia X.
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I got these flowers for my moms bday
April 5, 2017

I got these flowers for my moms bday. They came a day early which almost defeated the whole purpose.

Date of experience: April 5, 2017
belinda Z.
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Great doing business with fromyouflowers.com
April 5, 2017

Great doing business with fromyouflowers.com.
I live overseas and wanted to send flowers and chocolate to my daughter who lives in Chicago.
Everything worked like a charm. Timing was absolutely perfect!
I will definitely be ordering from you again!

Date of experience: April 5, 2017
Lauren C.
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My flowers did not make it to the recipient on the day I paid extra to have it delivered on. Please advise on that. Thanks!

Date of experience: April 5, 2017
Lynda S.
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I was initially pleased with the ease of ordering, very pleased with swift delivery, disappointed with presentation of product received, but pleased with caring response from your company to please me. I feel website should be clearer on specifics of products, but I own possibly not taking more time prior to submitting order. Thank you for trying to rectify my issue. That was very impressive and I will remain a customer.

Date of experience: April 5, 2017
Colleen G.
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This was my first order and it was a great experience. My grandson loved the bear!

It was much bigger than I had expected! When I ordered it online I did not see an explanation of the size. I did for flower arrangements but it did not indicate that it would apply to the bear or any difference in price. It appeared all one size/price. I would have liked it to have been smaller since they live in a small 1 bedroom New York apartment. Also, for the price, maybe a few more balloons with it;)

Date of experience: April 5, 2017
Susan J.
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The flowers they did were more than I expected and were very well put together and larger than I usually get when I order from different places. Very happy with service and product received. They come highly recommended from my self and family.

Date of experience: April 5, 2017
Jacqueline G.
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A complete scam
April 5, 2017

A complete scam. Will never use this service again.

Date of experience: April 5, 2017
Joann W.
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Got a money tree for my daughter's 21st birthday.

Date of experience: April 5, 2017
Antoinette E.
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Easy to navigate website
April 5, 2017

Easy to navigate website. Nice selection of floral arrangements. Decent prices. So far, so good.

Date of experience: April 5, 2017
Daniel M.
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Tell me the entire total at the beginning; a hidden $15 fee for handling is absolutely reprehensible to hide. Your cost shown should be the upfront cost. I'm not angry at the cost, I'm angry that it's so much more than was listed.

Date of experience: April 5, 2017