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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Shelby S.
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They looked great and showed up on time
April 18, 2017

They looked great and showed up on time

Date of experience: April 17, 2017
Gina L.
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So far, its fast and easy
April 18, 2017

So far, its fast and easy.
The flowers were not what was advertised.the online was beautiful.the one my mom received had 2 lillies and 2 roses.that's it.it looked really sad to look at it.not beautiful and bright...

Date of experience: April 17, 2017
Anna G.
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Everything ordered was as advertised
April 18, 2017

Everything ordered was as advertised. Very happy with the service.

Date of experience: April 17, 2017
KariLynn E.
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Flowers were beautiful and the price was right!

Date of experience: April 17, 2017
Karen P.
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Too expensive but nice balloons
April 17, 2017

Too expensive but nice balloons

Date of experience: April 17, 2017
Georgianna D.
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I liked the ease of shopping on your site
April 17, 2017

I liked the ease of shopping on your site

Date of experience: April 17, 2017
Diane R.
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Reviewed the arrangements and prices were wthin budget as well as making the order was not complicated as some. I will give a final review ce the arrangement arrives.

Date of experience: April 17, 2017
Jill T.
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...
April 17, 2017

Date of experience: April 17, 2017
Brenda N.
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Very nice, thank you
April 17, 2017

Very nice, thank you

Date of experience: April 17, 2017
Kenetria D.
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...
April 17, 2017

Date of experience: April 17, 2017
Brock a.
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They delivered at the correct time that I asked for even though it wasn't guaranteed. Very likely to use them again

Date of experience: April 17, 2017
S K.
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Free shipping would have been a great added feature

Date of experience: April 17, 2017
Michelle C.
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This is the second time I've used this service
April 17, 2017

This is the second time I've used this service. My daughter in law loved them both times.

Date of experience: April 17, 2017
Travis M.
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Everything was great, but the site said it cane with a birthday balloon which it did not.

Date of experience: April 17, 2017
Florenzo C.
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Good service, good products
April 17, 2017

Good service, good products.

Date of experience: April 17, 2017
Frank P.
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Smooth & efficient
April 17, 2017

Smooth & efficient.

Date of experience: April 17, 2017
Mohammed C.
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I was surprised when you charged me extra $14.99 at the end for handeling service? When i made the order there was no indication of such charge, even when i saw the total before the last step. This is not fair and rip off. Hoping you could refund that extra charge. At least next time inform customers of such extra charge in advance.

Date of experience: April 17, 2017
kim R.
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This is my 3rd time using y'all
April 17, 2017

This is my 3rd time using y'all. Thank u for the easiness and the good quality flowers that have been sent so far.

Date of experience: April 17, 2017
Phil T.
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First, I was very irritated at the fact that I couldn't see all the charges before filling in all the required information. You need to tell people how much delivery will be! I'm looking at the total price, not just the low price of the bouquet.

Second, the bouquet was very substandard. Some of the flowers were wilted and not fresh and the water was dirty. It looked as if they had made it a couple of days ago and when they saw I got free delivery, got the old one in the back of the refridgerator. I called the FTD florist directly and the manager said he would send a new one in the morning. My mother said that the new flowers were nice. I shouldn't have to call anyone after ordering and paying for the flowers. This is a problem with ordering online. I've had it happen before. You all need to send out a memo to all the florists or we won't be buying from you again. Sincerely, Phil Thrash

Date of experience: April 17, 2017
Mary K.
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Great flowers for the price!
April 17, 2017

Great flowers for the price!

Date of experience: April 17, 2017