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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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sue g.
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Quick and easy!
April 18, 2017

Quick and easy!

Date of experience: April 18, 2017
Ann R.
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N/a
April 18, 2017

N/a

Date of experience: April 18, 2017
Yvette C.
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I sent this to my Granddaughter in the hospital in Colorado and she told me she loves the bear it is so soft thank you it put a smile on her face!

Date of experience: April 18, 2017
Maryellen K.
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It was very easy
April 18, 2017

It was very easy. Now to see product when deliver. Everything was beautiful and on time

Date of experience: April 18, 2017
Amy G.
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I had a really good experience!
April 18, 2017

I had a really good experience!

Date of experience: April 18, 2017
Leslie J.
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The flower arrangement was beautiful!
April 18, 2017

The flower arrangement was beautiful!

Date of experience: April 18, 2017
elisa P.
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Easy check out and shopping
April 18, 2017

Easy check out and shopping. Only thing was the "surprise" service fee of $14.99 at the end, after I entered credit card info. Would be nice if it was more upfront before going through that. Decided to pay anyway and order, but I personally don't appreciate the sudden hidden fee at end. Anyway thanks!

Date of experience: April 18, 2017
Joy F.
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Always great!
April 18, 2017

Always great!

Date of experience: April 18, 2017
Janet F.
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Since I ordered the deluxe (biggest) size, I was expecting something MUCH larger. It was beautiful but very small for deluxe.

Date of experience: April 18, 2017
Denise L.
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So far its been quite simple but waiting to see if all goes smoothly with same day delivery

Date of experience: April 18, 2017
Betty M.
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I have been very pleased with the quality of the flowers I have ordered. The recipients have been very happy too.

Date of experience: April 18, 2017
Ron J.
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Great
April 18, 2017

Great

Date of experience: April 18, 2017
Rebecca I.
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The site made me reenter my item and card message for no reason. It also didn't tell me how much shipping would be until the very end. I feel swindled and dissatisfied, and I doubt I'll order from this site again. I was so excited to send my parents a housewarming present.

After delivery: the flowers are beautiful and look just like they were supposed to, but I'm still pretty unhappy with the initial experience.

Date of experience: April 18, 2017
dennis v.
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Easy and convenient
April 18, 2017

Easy and convenient

Date of experience: April 18, 2017
IRENE F.
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I've used this site for prior orders and there is always a nice selection to choose from and they are reasonably priced.

Date of experience: April 18, 2017
C B.
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Your site is extremely deceptive regarding charges. The first time that I see the charge for shipping and handling is on the page before I confirm the order and purchase. That should be upfront and made known earlier. I backed out of that purchase as it almost doubled what I was expecting to pay. Please be direct. You would get many more sales that way.

Delivery:

There was a minor issue with the address and they called me to correct it, which I am thankful for. However, I paid extra to have it delivered that day/next day but it didn't arrive until the following day. So I hope that someone might fix that for me.

Date of experience: April 18, 2017
LIZZ S.
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I was dismayed that my aunt received a (large) candybar instead of a box of chocolates. Otherwise, I'd give a 5 star rating to the Happy Birthday cake made from flowers- gorgeous!

Date of experience: April 18, 2017
rosemary m.
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Friends that received flower arrangements were very satisfied and thought the arrangement was just beautiful...
When one sends flowers that one sees on computer picture, one never really knows what will arrive. The friends who received the flowers were very happy and called to say so...Thank you.

Date of experience: April 18, 2017
Susan H.
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Always a pleasure to do business with you
April 18, 2017

Always a pleasure to do business with you. Flowers are always beautiful and the process is very easy.

Date of experience: April 18, 2017
Catherine K.
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It was quick
April 18, 2017

It was quick.

Date of experience: April 18, 2017