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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Bryan B.
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Did not receive on time
April 28, 2017

Did not receive on time

Date of experience: April 28, 2017
emely a.
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...
April 28, 2017

Date of experience: April 28, 2017
pat U.
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Everything was fine
April 28, 2017

Everything was fine

Date of experience: April 28, 2017
Phyllis A.
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In the past, I sent my sister-in law a beautiful floral basket with roses and a balloon. She loved it! She face timed me to show me. I would definitely use them again.

Date of experience: April 28, 2017
Glen A.
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The staff was very helpful
April 28, 2017

The staff was very helpful. All is well.

Date of experience: April 28, 2017
Becky J.
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Flowers were pretty
April 28, 2017

Flowers were pretty.

Date of experience: April 28, 2017
Anna J.
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Dish garden arrived in time for funeral viewing. Was very similar to picture-just white flowers rather than yellow. Included a purple bow.

Date of experience: April 28, 2017
Michael H.
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THANKS!
April 28, 2017

THANKS! Have an AMAZING day!

Date of experience: April 28, 2017
Asceleta H.
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The experience was good
April 28, 2017

The experience was good.

Date of experience: April 28, 2017
Daniel E.
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Quick response
April 28, 2017

Quick response

Date of experience: April 28, 2017
Amy X.
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Prices seemed reasonable at first
April 28, 2017

Prices seemed reasonable at first. Many pretty Bouquets to choose from. However, I paid much more than the price advertised. Delivery fees were added to the final bill. Seemingly, without warning. The bouquet that arrived only vaguely resembled the one I chose online. I plan to order locally next time.

Date of experience: April 27, 2017
Susan B.
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Always use your site, easy to get to customer service by phone. Good reviews from my recipients, which is MOST IMPORTANT!

Date of experience: April 27, 2017
narendra b.
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Product was delivered but there was no automatic online confirmation. When I tracked, it said "scheduled for delivery". I had ordered it from foreign country to USA, MN. I had to call you to ask as to why its not delivered yet as it was a birthday gift, international calls are costly.

Please make sure that tracking is Live, i.e. The moment its delivered it should say "Delivered" etc.

Thanks,

Date of experience: April 27, 2017
AJ E.
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Everything went smoothly except that the flowers were delivered to the wrong place. Someone else signed for the flowers. Delivering flowers is difficult to do at some places like condominium units. Flowers were found the following day after contacting the company. Fromyouflowers.com had offered to refund the purchase. Not a word from the condo community office: maybe they enjoyed the flowers too much...haha. Happy Anniversary!

Date of experience: April 27, 2017
Diane G.
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Beautiful and delivered on time
April 28, 2017

Beautiful and delivered on time. Thank you so much!

Date of experience: April 27, 2017
Melissa k.
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The cake arrangement looked nothing like the photo. I really wanted the same type and color flowers used in the picture. With that being said it was pretty but I was disappointed it was different.

Date of experience: April 27, 2017
GAIL Y.
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Flowers were sent to my daughter who absolutely loved them.

Date of experience: April 27, 2017
Janet P.
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The flower cake arrived on time and was gorgeous!

Date of experience: April 27, 2017
Cathy C.
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My previous orders resulted in gorgeous flowers

Date of experience: April 27, 2017
Michele S.
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I was upset that my delivery date was changed without being notified. I had to call customer service twice to make sure my recipient received it in time. Other wise the flowers were gorgeous and she totally loved them. My daughter totally was thrilled and that was the best feeling in the world to make someone else happy.

Date of experience: April 27, 2017